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Marketing Communications Specialist

Salary undisclosed

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Epitec

POSITION: Digital Marketing Communications Specialist

JOB TYPE:

W2, Contract, FT

LOCATION:

Riverwoods, IL, HYBRID

PAY: $54-62/hr

JOB SUMMARY: This role is for a Sr Marketing Communcations Specialist.

In this role you will be responsible for supporting communications governance framework across Digital channels. Promotes standardization of processes, standards, systems and data. This role will focus on the Letters channel consisting of legally required communications that can be sent as email or print to customers. Supports channel growth through process enablement and evolution.

RESPONSIBILITIES:

Customer messaging (primarily marketing but also legal)

Collaborating with different business units for fulfillment kits

Documenting and presenting messaging requirements to the technical team

Project management for small projects and continuous improvement

Review post campaign KPI results and next steps.

Serves as back up for Letters intake process

  • Executes a review and consultation for communication owners on new or updated Letter requests and provides the guidelines/rules and best practices to be followed (from ideation through to execution) ensuring Letters are managed in a compliant way

Assists with Letters Attribute Management

  • Ensure accuracy of Letter attributes for 2,000+ Letters.
  • Management and tracking of key items such as Letter Owner, legally required status, impacted regulations, Letter SLAs, PO Box, etc.
  • Partner with team to define future state for an automated attribute management process

Insert Grid Management

  • Ensure accuracy of inserts currently in production for printed Letters

Various Letter Activities

  • Assists with projects to drive process improvements and enhancements which reduce risk within the channel.
  • Ensures documentation is up to date in regards to new processes and changes to existing processes
  • Letter Control updates - Update control language across the enterprise ensuring accuracy. Currently 20+ controls need language updates
  • Responsible for closing communication projects that are completed

REQUIRED EXPERIENCE:

Bachelors degree

Background in finance/banking is preferred.

Must Have

  • advanced Excel skills
  • Campaign Execution
  • Campaign Management
  • Project Management
  • Digital Marketing
  • HubSpot
  • Google Analytics

Nice To Have

  • Adobe Workfront
  • WordPress
  • Salesforce
  • Cross functional projects
  • Email marketing

SKILLS AND QUALIFICATIONS:

communication, attention to detail, great partner

Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.