Quality Assurance Representative

Purpose of position: To support the Quality Department in the areas of quality system matters, document review, and continuous improvement to ensure Segers Aero Corp compliance with regulations and procedures.

Essential Functions: (must be able to perform these functions, with or without a reasonable accommodation).

• Trains, coaches, and develop inspectors as necessary to ensure goals are met and proper procedures and policies are followed.
• Daily inspection requirements (MRB’s) to support the production schedule
• Leads or participates in improvement efforts to improve turn time, reduce errors or reduce costs using continuous improvement tools.
• Completes inspections in accordance with approved technical data
• Examines material or product for surface defects such as cracks, pits, and incomplete welds
• Compare product with parts list or sample model to ensure correct configuration
• Uses dimensional inspection tools to complete inspections
• Rejects defective parts and marks type of defect on part, container of parts, or inspection tag
• Utilizes the electronic database to complete transactions
• Completes paperwork required for quality system
• Initiates requisitions for quality control equipment and materials as necessary
• Maintains accurate and timely records of inspections
• Performs internal compliance audits per company procedures and applicable regulations.
• Prepares for and participates in external third-party audits.
• Participates in or leads root cause investigations for internal audit findings, customer returns, customer complaints, test cell rejects, non-conforming components, etc.
• Follows-up on Corrective Action Request (CAR) items and Manufacturing Change Request (MCR) and ensures items and requests are addressed, corrected, and closed.
• Confers with manager/lead to recommend changes such as: equipment utilization, production methods and/or procedures to increase efficiency of the department and promote improvement.
• Maintains a clean/safe workspace free from spills or obstructions which may lead to harm.
• Travels as required
• Attends all safety and health training, as required, in a timely manner
• Works when scheduled and complies with company attendance policy
• Works overtime as needed
• Observes and practices all safety procedures and personal policies (e.g. Safety-glasses, ear plugs, face shields etc.)
• Performs other duties as assigned
  
  

Skills, knowledge, and abilities: (these are required to enable job holder to perform the essential functions of the job).

• Excellent written and verbal communication skills
• Ability to travel domestically to support the business needs
• Knowledge of quality assurance terminology, methods, and tools
• Must have excellent analytical, problem-solving, and decision-making skills
• Demonstrate competent knowledge within their specific job area
• Demonstrated ability to interpret manuals and adequate follow through
• Ability to train to effectively ensure Quality Assurance processes are accomplished
• Must be able to perform all quality assurance criteria with little to no assistance
• Ability to accurately perform root-cause analysis and investigate technical-based questions
• Ability to identify and seek out best safety practices and ensure they are being met across the department
• Must have the ability to break down complex issues into smaller parts and analyze them systematically to accurately perform root-cause analysis.
• Must be certificated through the FAA (Repairmen Certificate or A&P)
• Must be able to read and interpret SDS and Technical Data Sheets in accordance with specifications
• Must be knowledgeable in the use of precision measuring instruments including calipers micrometers, hard gauges, dial bores gauges, height gauges and other surface plate equipment.
• Must be able to maintain an effective working relationship with, and among co-workers and supervisors.
• Must be able to work with little or no supervision and to take initiative.
• Must be able to use applied knowledge to formulate positive solutions to problem situations.
• Must be able to apply common sense.
• Must be able to effectively read, write, and communicate in English.
• Must be proficient in specific company software and Microsoft Office Word and Excel.
• Must be able to add, subtract, multiply and divide, using fractions and decimals; compute percentages, ratios, rates and interpret graphs.
• Must be able to comply with OSHA requirements and standards to properly wear all applicable PPE.
• Must be able to lift and carry up to 25 lbs. regularly and more, with assistance occasionally.
• Must be able to see within the normal range of vision with or without corrective lenses
• Must be able to hear with or without aids.
• Ability to be regular and predictable in attendance.
• Must be able to work varying shifts, including but not limited to nights, weekends, holidays, and overtime as required.
• Must regularly be able to reach overhead
• Must regularly be able to squat, stoop, kneel, bend, twist and stand.
• Must be able to use hands, wrists, and fingers repetitively.
• Must be able to walk around regularly using steps occasionally.
• Ability to provide verification of US citizenship or permanent residency to satisfy ITAR/EAR restrictions.
  
  

Experience And Education Requirements

• High School Diploma or GED is required. An Associate or Bachelor's Degree in Quality Assurance or a related field is a plus.
• A minimum of one year of experience is required.
• Certificated through the FAA (Repairmen Certificate or A&P) is required.
• Knowledge of quality assurance terminology, methods, and tools is required
• The position is considered safety-sensitive in accordance with DOT and FAA regulations. Must pass a criminal background check and DOT drug screen and comply with all FAA regulations. Subject to drug and alcohol testing per DOT FAA’s regulations.
  
  

Work conditions: Frequently exposed to moving mechanical parts and occasionally exposed to fumes or airborne particles and vibration. Noise is generally loud.

Segers Aero Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.