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Medical Administrative Assistant

Salary undisclosed

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Terms of Employment

• W2 Contract, 5 Months (Possible Extension / Permanent Conversion)

• This position is 100% onsite in Baltimore, MD (21209).

• This position has a Monday - Friday, 8am-5pm (ET) shift.

Overview & Responsibilities

The Medical Administrative Assistant plays a crucial role in ensuring the smooth operation of a healthcare office by providing administrative support to staff, managing patient information, and coordinating office tasks. Key responsibilities include:

• Answering and directing phone calls, taking messages, and responding to inquiries

• Greeting patients and visitors, ensuring a welcoming environment

• Scheduling and coordinating patient appointments, meetings, and staff events

• Preparing reports, typing meeting minutes, and drafting correspondence

• Reviewing and processing physician billing sheets for accuracy and completion

• Ordering and maintaining office and medical supplies

• Sorting and distributing mail, faxes, and other communications

• Maintaining organized filing systems, including tracking referrals and purchase orders

• Assisting with insurance verification and patient billing inquiries

• Ensuring compliance with HIPAA and other healthcare regulations

• Supporting department staff with copying, scanning, and faxing documents

Required Skills & Experience

• High School Diploma or Equivalent preferred; AA Degree preferred

• Two years of successful administrative or secretarial experience in a healthcare setting

• One year of billing experience, preferably in a pediatric healthcare environment

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Typing proficiency and strong data entry skills

• Experience managing electronic medical records (EMR) systems

Preferred Skills & Experience

• Strong oral and written communication skills

• Ability to handle sensitive patient information with discretion and professionalism

• Excellent time management and ability to multitask in a fast-paced environment

• Familiarity with medical terminology and insurance procedures

• Experience recording and transcribing meeting minutes accurately

• Customer service skills with sensitivity and tact in dealing with patients, families, and staff