Marketing Operations Specialist

We are looking for a talented Marketing Operations Specialist to join our team and help drive our marketing efforts to the next level.

Job Summary: The Marketing Operations Specialist will be responsible for managing and optimizing our marketing processes and systems. This role will ensure that our marketing campaigns are executed efficiently and effectively, leveraging data and technology to drive results. The ideal candidate will have a strong organizational and analytical mindset, excellent project management skills, and a passion for marketing technology.

Key Responsibilities:

• Manage all operations & event requirements and agency obligations
• Manage vendors & agencies to execute/implement event programs throughout the year
• Collaborate with the marketing team to plan, execute, and analyze marketing campaigns.
• Design and implement event kits to be used across the event mix (To automate and streamline event fulfillment)
• Manage internal event communications (Covering all aspects of the event program logistics to messaging)
• Create and Manage the event budget (Managing projections, payment methods, internal systems, vendor relations)
• Develop and maintain marketing dashboards and reports to track campaign performance and ROI.
• Budget Management and Implementation – Work hand-in-hand with accounting to implement all aspects of the budget
• Help set-up and manage NAM overall department budget using excel and internal systems
• Open internal purchase orders and manage with vendors and internal stakeholders
• Provide systematic feedback to department heads and the CMO for ongoing updates and budget status
• Work closely with accounting team for regular updates and day-to-day maintenance requirements
• understand basic accounting nomenclature and internal accounting vocabulary (examples include accruing, work day, quarterly closeout, etc.)
• Conduct all planning functions for the departments; Annual AOP, Monthly meetings, Sales Meetings, vacation planning, etc.
• Work closely with the CMO to schedule and plan all group activities and anchor meetings
• Coordinate key department functions such as PTO, vacation coverage, off site planning meetings, QBR activities, etc.)
• Provide Internal communications for the group; Covering all aspects of the department
• Maintain and update key scheduling systems and calendaring
• Oversee/Manage all Internal communications portals and repositories (NAMDAM)
• Update and organize them NAMDAM for accuracy and navigation
• Coordinate all repositories and systems, such as HubSpot and SPARX) and video repositories
• Update and manage all MBO objectives and ROI sites for the group

Qualifications:

• BA/BS degree in marketing, communications, technology or related field
• 3-5 years' experience in marketing and managing events
• Strong communication skills; both oral and written/presentation skills
• Superior organization skills and ability to multitask large numbers of tasks simultaneously
• High emotional intelligence skills; the ability to stay calm under pressure and reduce tension in high stress situations
• Strong Excel/Budget Management capabilities and experience managing budgets across an organization with large volumes of transactions and vendor requirement
• The ability to create and maintain new budgets using excel
• Available to travel 4-6 times a year
• Flexibility and work schedule to meet a highly dynamic work environment with unpredictable hours and changing weekly requirements
• Ability to work in a fast-paced, changing industry with the ability to flex and move with the changing market