Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed
Checking job availability...
Original
Simplified

Required Skills & Experience

 - Excellent verbal and written communication skills

 - Excellent customer service skills

 - Experience supporting C-Level management

 - 5 plus years’ experience with Windows 10; experience with Windows 11

 - 5 plus years’ experience with Apple Mac laptops, MacOS and Office for Mac

 - 5 plus years’ experience with Microsoft Office Suite, with recent experience with versions 2016, 2019, 2021

 - 5 plus years’ experience with Anti-virus\Anti-spam solutions (Trend Micro, Cisco Secure Endpoint preferred)

 - 5 plus years’ experience with Microsoft Active Directory user administration

 - 5 plus years’ experience with Cisco UCCX, CUCM, Unity administration

 - 1 year experience with Proofpoint

 - Powershell scripting experience preferred

 - Active Directory GPO experience preferred

 - SCCM experience preferred

 - Working knowledge of TCP/IP and the OSI reference model

 - Strong analytical skills and ability to solve problems

Job Description

The responsibilities for the position of Technical Support Specialist include, but are not limited to the operational integrity, confidentiality and availability of the IT Helpdesk. This will include the support of desktop and laptop computers, software, configurations and associated peripherals of the organization. The ideal candidate must be able to solve user problems and know who to call to get a problem fixed. In addition, they must be able to effectively work independently as well as with others.

This position also is the first line of support for participants calling in for help with the website. The position will troubleshoot and assist participants in registration, password resets, etc.

The Technical Support Specialist will operate from the most general statements of requirements and through review of the user’s operational needs will develop enhancements and modifications to the systems as needed. This position requires testing of procedures, and provides the control point for all user desktop and Laptop software updates and modifications.

ESSENTIAL JOB FUNCTIONS:

 - Provide helpdesk support to internal and external customers, onsite and remote

 - Must be available to work onsite when requested.

 - Ensure the end-end customer experience and provide a single point of contact for our customers

 - Must be able to handle multiple phone calls and have excellent communication skills

 - Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other resources when necessary to resolve incidents that are beyond the scope of their ability or responsibility; follow-up to make sure problems have been resolved.

 - Manage, install and deploy desktops, laptops, peripherals and software, with both onsite and remote staff

 - Troubleshoot, analyze and provide support for all client hardware and software issues

 - Document and maintain inventory all IT assets and maintenance agreements

 - Daily check of all system back-ups and perform restores when needed. Avamar knowledge preferred.

 - Manage user accounts, e-mail accounts and file share permissions

 - Manage anti-virus and anti-spam solutions

 - Assists and train users as required

 - Assist with the evaluation and selection of software and tools

 - Requires a thorough knowledge of computer networking essentials

 - Assist with maintaining network security for the organization

 - Helpdesk/desktop support for employees

 - Web support for participants

Employees in this role will enjoy a comprehensive benefits package starting on day one of

employment, including options for medical, dental, and vision insurance. Eligibility to enroll in

the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this

role will have access to paid sick leave and other paid time off benefits as required under the

applicable law of the worksite location.