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Network Engineer

Salary undisclosed

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PLEASE READ: This position is not available for C2C basis. Please do not reply if you can't work on a W2 basis.

Service Point has a customer seeking a Network Engineer for a 6-month temp to hire that is 100% onsite located in Hartford CT. This is Tier 3 resource that can also go out in the field to assist members or triage on-site as needed.

Job duties:

  1. Network Availability and Functionality:
  • Ensure continuous, uninterrupted availability and functionality of the network.
  • Troubleshoot and resolve network-related problems, occasionally under extreme pressure.
  • Perform optimizations including tuning, upgrading, troubleshooting, and capacity planning.
  1. Installation and Maintenance:
  • Perform installation, provisioning, and decommissioning of devices and services.
  • Maintain and monitor inventory, assets, and tracking of equipment, parts, and materials.
  • Update and maintain database records, as-built documentation, and operating procedures.
  1. Incident and Service Management:
  • Manage timely response to service requests and incidents within ticketing systems.
  • Participate in on-call rotation, including after-hours escalation support as needed.
  • Lead outage resolution and post-incident reviews, including detailed root cause analysis.
  1. Documentation and Reporting:
  • Produce and maintain documentation such as engineering plans, specifications, and diagrams.
  • Manage system logs and monitoring data, including applications programming for reports.
  • Develop and maintain Standard Operating Procedures (SOP) and peer workplan reviews.
  1. Project Management:
  • Lead, execute, and contribute to all aspects of projects from inception to completion.
  • Oversee network implementation processes, including setting schedules and budgets.
  • Present network plans to management staff/key stakeholders aligning strategy and need.
  1. Security and Compliance:
  • Ensure the network is secure and follows industry best practices in maintaining/testing its security.
  • Contribute to and execute business continuity/disaster recovery plans as needed.
  • Lead business continuity/disaster recovery planning, testing, and execution.
  1. Automation and Programming:
  • Create, debug, test, and deploy network automation scripts and programming languages.
  • Write advanced scripts and/or software programs to assist with automation and/or telemetry.
  1. Vendor and Stakeholder Management:
  • Maintain vendor relationships, manage contract installations, and liaise with end users.
  • Contribute to technical specifications and requirements for procurement documents.
  1. Training and Mentorship:
  • Provide training and knowledge updates to staff colleagues and/or student employees.
  • Mentor junior engineering staff and help with cross-team competency.
  • May provide leadership, supervision, and/or professional development plans for staff.
  1. Research and Development:
  • Research network technologies and stay up to date on advancements in the field.
  • Lead testing and recommend purchases of hardware, software, security, and related products.
  1. Specialized Expertise:
  • Serve as a subject matter expert (SME) on optical, packet, security, and/or cloud services.
  • Design and implement complex network systems including physical and logical topology.
  1. Additional Responsibilities:
  • May help with virtual and/or physical events and presentations to peers and/or the community.
  • Must have a driver’s license and ability to travel to sites within CT, New England, and New York.
  • May represent the team and organization on advisory boards, councils, forums, etc.
  • Perform other duties as required.

Qualifications

  • BD in a STEM field + 6 years of directly related experience. Experience can be a sub for education.
  • 3 years’ experience as the network lead or senior engineer in support of a large-scale network
  • JNCIP, CCNP, or equivalent level certification or better
  • Demonstrated ability to write specifications, document existing and planned systems.
  • Experience leveraging MPLS and traffic engineering.
  • Experience leveraging VRFs in complex network environments.
  • Experience developing and/or maintaining emergency/incident response plans.
  • Proven experience in providing high profile outage resolution and post incident reviews.
  • Excellent communication and customer service skills required