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Change Management Lead

Salary undisclosed
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Job Title: Change Management Lead – SAP S/4HANA Public Cloud Implementation

Location: Onsite

Job Type: Full-Time

Overview:

We are looking for an experienced Change Management Lead to oversee the change management efforts for the implementation of SAP S/4HANA Public Cloud within our Retail/CPG business processes. The ideal candidate will have a proven track record of leading change initiatives in large-scale technology transformations and a deep understanding of the industry.

Key Requirements:

Experience:

5-7 years in change management, specifically with large-scale technology implementations, preferably within the Retail/CPG industry.

SAP Expertise:

Strong knowledge of SAP S/4HANA Public Cloud and its impact on business processes (finance, supply chain, inventory management, etc.).

Key Responsibilities:

• Change Strategy & Planning: Develop and execute a comprehensive change management strategy for the SAP S/4HANA Public Cloud implementation, with a focus on the unique challenges of the Retail/CPG industry.

• Stakeholder Engagement: Work closely with business leaders, department heads, and employees to align on change objectives and ensure buy-in from all impacted areas of the organization.

• Advanced Communication: Lead clear, consistent, and engaging communication efforts across the company. Develop advanced communication tools and plans to ensure the right messages reach the right people at the right time.

• Training & Development: Design and implement customized training programs and materials that cater to both business users and technical teams, ensuring adoption of SAP S/4HANA features, tools, and processes.

• Resistance Management: Identify potential areas of resistance, including user hesitancy and process challenges, and proactively address them using advanced tools and targeted strategies.

• Process Optimization: Collaborate with functional and technical teams to understand the business impact of SAP S/4HANA Public Cloud on critical CPG processes (e.g., finance, supply chain, inventory management, demand planning) and ensure seamless integration and alignment.

• Advanced Tools & Technology: Utilize advanced change management tools (e.g., digital training platforms, collaboration tools) to manage the transition effectively. Continuously evaluate and recommend improvements to change management processes.

• Metrics & Reporting: Establish and track KPIs to measure the effectiveness of change management activities. Provide ongoing reports to senior leadership on the progress of the transition and the adoption of new systems.

• Leadership & Mentorship: Lead and mentor change management team members, ensuring best practices are followed and development opportunities are provided for team members.

Skills:

Strong communication, leadership, and interpersonal skills.

Ability to engage and influence stakeholders at all levels.

Experience using advanced change management tools and methodologies.

Problem-solving and strategic thinking skills.

Qualifications:

Bachelor’s degree in business administration, Information Technology, or related field .

Work Requirements:

Ability to work onsite and without sponsorship.