Quality Assurance Manager (On-site from Day One)
Join Our Team
Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.
If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!
Title
Quality Assurance Manager (On-site from Day One)
Required Skills and Experience
* A minimum of 7 years of system development and business experience, including experience developing and conducting test processes for multiple types of systems, client users, and/or units across an organization. Prior management, supervisory, or team leader experience is required.
* Minimum of 7 years in IT, with at least 4 years in process engineering and 2 years in project management.
* Certification in Process Improvement Methodologies and demonstrated proficiency in methodologies such as Lean Six Sigma or Kaizen, including a certification such as Lean Six Sigma Green Belt or Black Belt.
* Strong skills in mapping out business processes, identifying bottlenecks, and analyzing inefficiencies.
* Familiarity with tools like Microsoft Visio, Lucidchart, or specialized business process modeling tools (e.g., Business Process Model and Notation [BPMN] software like Bizagi or Architecture of Integrated Information Systems [ARIS])
* Excellent verbal and written communication skills and interpersonal skills.
* Proven leadership and motivational skills.
Preferred Skills and Experience
* Certification in Quality Assurance (e.g., International Software Testing Qualifications Board [ISTQB]) is a plus.
* Experience with Waterfall Methodology is preferred.
Primary Responsibilities
* Manages the definition, implementation, and integration of quality principles and processes into the design and development of software and IT processes.
* Oversees the User Acceptance Testing processes for the Project Management Office and its defined programs.
* Ensures that quality methods and procedures are executed.
* Ensures that products, applications, and systems comply with established quality standards and meet customer requirements.
* Analyzes best-in-class processes and establishes customer satisfaction metrics.
* Understands the interaction and relationship of business operations, operating systems, and network processes.
* Champions the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs, and team building activities.
* Researches, develops, and implements testing methods and procedures.
* Creates and maintains an automation library and its relevant testing processes.
* Monitors and reports on defects.
* Ensures that products meet the highest quality standards.
Location
Tallahassee, FL
Duration
Long-Term
Why Kyra?
Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.
Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. for more information.
Background & References
Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.