Program Lead

Responsible for leading the project activities of assigned program. Coordinates status reports as well as participating on teams and working with project staff and stakeholders to assure that requirements are incorporated within the project design. Assigns work to team members to assure timely completion of project milestones and deliverables as appropriate. Develops policies and procedures as appropriate. Identifies and escalate issues following departmental guidelines.

Minimum Education

Bachelor's Degree (Required) or relevant experience beyond the minimum requirement work experience may substitute for the educational requirement on a 1 -to- 1 ratio (i.e. one year of relevant work experience equals one year of required education)

Minimum Work Experience

3 years Relevant work experience (Required)

Functional Accountabilities

1 year Relevant work experience with Masters degree (Preferred)

Program Liaison

• Lead the program by being the primary point person.
• Serve as the liaison between CNHS and external stakeholders as needed
• Manage program specific partnerships with various stakeholders including leadership at affiliated institutions.
• Communicate barriers, challenges and any other issues that affect progress.
  
  

Budget and Financial Management

• May be responsible for appropriate use of funds and resources.
• Prepare documentation and projections to support new programs and the budget planning process.
• Monitor monthly performance reports and budget variances and resolve discrepancies as needed.
  
  

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
  
  

Organizational Accountabilities

Program Management/ Coordination

• Assist in the development of project scope statements, timelines, and deliverables; assign work to team members to assure timely completion of project and on budget.
• Implement project plans according to schedule in order to achieve desired results.
• Independently conduct comprehensive data gathering and analysis efforts.
• Coordinates and schedules appointments, meetings and conferences with other CNMC departments and external customers.
  
  

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization
• Committed to diversity and recognizes value of cultural ethnic differences
• Demonstrate personal and professional integrity
• Maintain confidentiality at all times
  
  

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met
  
  

Teamwork/Communication

• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions
  
  

Performance Improvement/Problem-solving

• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions, using sound judgment
  
  

Cost Management/Financial Responsibility

• Use resources efficiently
• Search for less costly ways of doing things
  
  

Primary Location

District of Columbia-Washington

Work Locations

CN Hospital (Main Campus)

Job

Non-Clinical Professional

Organization

Patient Services

Position Status

R (Regular)

Shift

Day

Work Schedule

8-4:30

Job Posting

Feb 15, 2025, 1:47:14 AM

Full-Time Salary Range

73070.4