Senior Data Analyst, Hospitality

Job Title: Senior Data Analyst, Hospitality

Primary Location: Louisville, KY (Hybrid)

Position Type: Full Time, Direct Hire
Overview
Are you looking for the next great step in your career as a Data Analyst? Do you thrive in a collaborative environment where your expertise is seen and valued?

TalentFish LLC is casting a line for a Senior Data Analyst, Hospitality in Louisville, KY. You will play a crucial role in shaping data-driven strategies that elevate customer experiences!
Why You'll Love This Role

• Impactful Projects: Lead large-scale initiatives that streamline operational efficiency and drive real business outcomes.
• Career Growth: Join a company committed to professional development, giving you room to expand your skill set and advance your career.
• Exclusive Rewards! You ll enjoy amazing perks including free downtown parking, complimentary state-of-the-art health club membership, and on-the-house professionally prepared meals, making your work-life experience even better!

What You ll Do

• Perform data collection & analysis, gathering and analyzing hospitality performance data such as occupancy rates, revenue, and guest demographics.
• Support API performance analysis and monitor API response times and data latency to improve efficiency.
• Work with vendors to troubleshoot API issues, data discrepancies, or system updates.
• Analyzing vendor data to measure KPIs such as service levels, pricing accuracy, and product availability.

• Develop in-depth reports to support business decision making.
• Conduct comprehensive business process assessments and cost/benefit analyses to align technology with organizational goals.
• Create documentation and guides on how to access and use data effectively.
• Oversee cross-functional projects, mentor junior analysts, and serve as the liaison between leadership, IT, and business units.
• Identify process improvements and champion best practices to streamline data management across all team functions.
• Partner with stakeholders to define, analyze, and implement optimal technical and application solutions.

Who You Are

• Skilled in data analysis and gathering and interpreting complex data sets, with a strategic mindset that sees the bigger picture.
• Experience supporting data analysis within the hospitality industry is required.
• Hands-on experience with data and business process modeling tools.

• Experience with Opera or MicroSymphony property management system (PMS).
• Experience with hospitality Point of Sale (POS) systems.
• Strong data driven reporting skills using tools like Power BI, Tableau, or Excel to support decision-making.
• Experience with API integration and management.

• Hands-on experience with ETL and developing SQL queries.
• Experience with Microsoft tools and technologies.
• Strong problem-solving and analytical thinking skills. Ability to derive understanding from data and how it can be used to derive valuable business and analytic outputs.
• Experience with analyzing patterns, anomalies, and trends.

• Guest experience & satisfaction analysis experience with relation to guest feedback, online reviews, and survey data to identify trends and areas for improvement.

• A natural communicator capable of bridging gaps among technical teams, leadership, and end users.
• Adept at managing multiple projects, delivering on-time, and ensuring service levels meet or exceed expectations.
• Ability to work in an on-site environment that fosters immediate collaboration and feedback.

Experience and Qualifications

• 3+ years of professional experience in a Data Analyst role.

• SQL development skills for data extraction and analysis.
• Experience with BI tools such as Power BI or Tableau.
• Familiarity with Hotel Systems such as Property Management Systems (PMS), Point of Sale (POS), and Revenue Management Systems (RMS).
• Statistical and forecasting skills such as demand prediction, pricing optimization, and trend analysis.
• Vendor system and API integration experience with PMS, POS, and third-party vendor systems to extract and integrate data for operational insights.

• Bachelor s Degree or equivalent.
  

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!

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