Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Call Center Customer Service Representative

Salary undisclosed
Checking job availability...
Original
Simplified

Department: Mark Rink

Location: Highland Heights, KY

Compensation: $17.45 - $24.00 / hour

Description


Position Title: Call Center Customer Service Assistant
Department: Customer Support
Reports To: Call Center Supervisor
Employment Type: Full-time

Job Summary:
We are seeking a dedicated and empathetic Call Center Customer Service Assistant to join our team. The ideal candidate will be responsible for delivering exceptional customer service through inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a customer-focused mindset.



Key Responsibilities

Customer Interaction:


  • Handle incoming calls from customers to address inquiries, provide product/service information, and resolve complaints.

  • Make outbound calls to follow up on customer inquiries or provide additional support as needed.



Problem Resolution:


  • Identify and resolve customer issues promptly and efficiently, escalating complex cases to supervisors when necessary.

  • Provide accurate and timely solutions while maintaining a positive customer experience.



Documentation:


  • Record and update customer interactions, feedback, and resolutions in the company's CRM system.

  • Maintain accurate records to ensure seamless follow-up and continuity of service.



Team Collaboration:


  • Work collaboratively with team members to meet and exceed performance targets.

  • Share feedback and ideas to improve customer service processes.



Skills, Knowledge and Expertise

  • High school diploma or equivalent required; additional education is a plus.

  • Excellent verbal and written communication skills.

  • Strong problem-solving and conflict-resolution abilities.

  • Proficient in using computers, CRM software, and call center technology.

  • Ability to work in a fast-paced environment and handle multiple tasks.



Benefits

  • Competitive salary

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Opportunities for professional development and advancement