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This is hybrid, in office Tuesday-Thursday
Job Description:
Desired Qualifications:
- Communications and Documentation Specialist
Position Overview:
- As part of the client Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.
Key Responsibilities:
- Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
- Maintain and update existing articles and knowledge base ahead of fix version releases.
- Support the development compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
- Research and synthesize user feedback to improve overall content performance.
- Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
- Support website maintenance and content development, ensuring accuracy and clarity.
- Compose technical concepts into succinct one-pagers for executive leadership.
Required Qualifications:
- 1-3 years of experience in technical writing (specifically in end-user
- product documentation) or a related field
- 1-3 years of experience creating engaging written communications
- Superior understanding of language and grammar principles (APA and MLA experience preferred)
- Familiarity with data analytics, Power BI, and application development concepts
- Excellent time management, organizational, and problem-solving skills
- Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
- Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint
Preferred Qualifications:
- Bachelor s degree in Technical Communication, Computer Science, or a related field
- Familiarity with standard UX/UI principles
- Proficiency in video editing software, including Camtasia, Premiere Pro, an After Effects
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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