
Technical Support Specialist Benchling
Job Title: Technical Support Specialist Benchling
Location: Remote
Duration: Long Term Contract
Open to: C2C (Corp-to-Corp) candidates
Job Description:
We are seeking a skilled Technical Support Specialist with extensive experience in Benchling to join our team. The ideal candidate will have a strong background in providing technical support for Benchling, excellent troubleshooting skills, and the ability to effectively communicate with users and stakeholders.
Key Responsibilities:
- Provide technical support and troubleshooting for Benchling users.
- Assist with platform configuration, integration, and customization.
- Work closely with scientists, researchers, and IT teams to resolve system issues.
- Document and escalate complex technical issues as needed.
- Ensure seamless user experience by resolving queries in a timely manner.
- Collaborate with the Benchling support team to implement best practices.
- Conduct training sessions and create user documentation.
Requirements:
- 5+ years of experience in Benchling technical support.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience with LIMS, ELN, and other laboratory informatics tools is a plus.
- Ability to work independently and in a team environment.
VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.
Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.
With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.
Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.
Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.
Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.