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Senior Service Delivery Engineer (Systems)
Salary undisclosed
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Original
Simplified
This is a fully on-site position and a 6-month contract to hire.
Top Skills' Details
1. 3+ years of IT support experience - Windows, Active Directory, HW/SW support, Server admin/support
2. Enterprise level technology deployment, upgrade and maintenance experience
3. Strong communication and organization skills - project coordination experience is helpful
Description
Bachelor's degree or equivalent work experience required.
5+ years experience with end user support/technical support - both hands on and remote.
5+ years experience HW/SW support, server administration, and enterprise deployments and installations.
3+ years in a Manufacturing or Data Center environment.
Broad IT Infrastructure management experience, with emphasis in the outsourced model.
Administration experience with hypervisor technologies such as Nutanix's Acropolis Hypervisor and VMware.
General knowledge in the administration of SAN and NAS technologies.
Knowledge of and demonstrable experience working with all aspects of Active Directory (ADUC, DNS, DHCP, DFS, GPO, IAS/NPS, Sites and Services, and LDAP).
Deep understanding of Windows and Unix/Linux operating systems.
Administration experience with Azure and Google Cloud Platform. Managing hybrid environments, SaaS solutions and on-prem service/server to cloud migrations a plus.
General knowledge of database platforms (SQL, Oracle and MySQL).
Experience managing infrastructure services and supporting a global workforce across multiple remote locations.
Experience with OT/ICS infrastructure systems. Wonderware experience preferred.
Experience with MES/CMMS systems.
Liaison between site IT/OT and other site departments as well as business IT and OT teams.
Project Management activities with a focus on technical projects.
**Manufacturing background/experience will set a candidate apart.
**'Wonderware experience is a plus.
Skills
ITIL, SLA, IT, Manager, server administrator, Windows 10, Hardware, Vmware, Troubleshooting, Support, office 365, windows 11, server migration, end user support, active directory, Customer service, Deployment, O365, network infrastructure, network connectivity, system administrator, windows server, nutanix, Technical support, Imaging, Sccm, project management, hardware support, migration, automation, cloud
Top Skills Details
ITIL, SLA, IT Manager, server administrator, Windows 10,Hardware,Vmware,Troubleshooting,Support,office 365,windows 11,server migration, end user support, active directory, Customer service,Deployment,O365,network infrastructure ,network, connectivity, system admin
Additional Skills & Qualifications
-Strong customer service
-Self-starter
-Project coordination
-Teamworking
-Inspires engagement with team, passion, and performance
-Delivers impactful results with integrity
-Entrepreneurial mindset
-Creates innovative solutions
-Competitive
-Calm under pressure
-Service Oriented
-Follow-through
-Results oriented
-Strong written and verbal communication
-Proactive thinking, not reactive
-Ability to work in a fast-paced environment
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Clermont,KY.
Application Deadline
This position is anticipated to close on Feb 27, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Skills' Details
1. 3+ years of IT support experience - Windows, Active Directory, HW/SW support, Server admin/support
2. Enterprise level technology deployment, upgrade and maintenance experience
3. Strong communication and organization skills - project coordination experience is helpful
Description
Bachelor's degree or equivalent work experience required.
5+ years experience with end user support/technical support - both hands on and remote.
5+ years experience HW/SW support, server administration, and enterprise deployments and installations.
3+ years in a Manufacturing or Data Center environment.
Broad IT Infrastructure management experience, with emphasis in the outsourced model.
Administration experience with hypervisor technologies such as Nutanix's Acropolis Hypervisor and VMware.
General knowledge in the administration of SAN and NAS technologies.
Knowledge of and demonstrable experience working with all aspects of Active Directory (ADUC, DNS, DHCP, DFS, GPO, IAS/NPS, Sites and Services, and LDAP).
Deep understanding of Windows and Unix/Linux operating systems.
Administration experience with Azure and Google Cloud Platform. Managing hybrid environments, SaaS solutions and on-prem service/server to cloud migrations a plus.
General knowledge of database platforms (SQL, Oracle and MySQL).
Experience managing infrastructure services and supporting a global workforce across multiple remote locations.
Experience with OT/ICS infrastructure systems. Wonderware experience preferred.
Experience with MES/CMMS systems.
Liaison between site IT/OT and other site departments as well as business IT and OT teams.
Project Management activities with a focus on technical projects.
**Manufacturing background/experience will set a candidate apart.
**'Wonderware experience is a plus.
Skills
ITIL, SLA, IT, Manager, server administrator, Windows 10, Hardware, Vmware, Troubleshooting, Support, office 365, windows 11, server migration, end user support, active directory, Customer service, Deployment, O365, network infrastructure, network connectivity, system administrator, windows server, nutanix, Technical support, Imaging, Sccm, project management, hardware support, migration, automation, cloud
Top Skills Details
ITIL, SLA, IT Manager, server administrator, Windows 10,Hardware,Vmware,Troubleshooting,Support,office 365,windows 11,server migration, end user support, active directory, Customer service,Deployment,O365,network infrastructure ,network, connectivity, system admin
Additional Skills & Qualifications
-Strong customer service
-Self-starter
-Project coordination
-Teamworking
-Inspires engagement with team, passion, and performance
-Delivers impactful results with integrity
-Entrepreneurial mindset
-Creates innovative solutions
-Competitive
-Calm under pressure
-Service Oriented
-Follow-through
-Results oriented
-Strong written and verbal communication
-Proactive thinking, not reactive
-Ability to work in a fast-paced environment
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Clermont,KY.
Application Deadline
This position is anticipated to close on Feb 27, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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