Hello,
We have an immediate Openings with Our Direct Client for a Long-term contract position
Job Title: UX Manager Location: Remote Duration: 12+ Months
Experience with retail, e-commerce, transactional, rewards OR loyalty programs is a plus.
Ownership & Accountability:
o Take ownership of the overall user experience strategy and ensure alignment with business goals.
o Drive the execution of UX projects from concept to delivery, ensuring high-quality outcomes that resonate with customers.
o Act as the ultimate advocate for user-centered design principles for your organization.
Coaching & Skill Development:
o Mentor and coach the UX team, fostering their growth and development.
o Identify skill gaps and implement training programs to enhance the team's capabilities. o Provide constructive feedback to team members to drive continuous improvement.
Collaboration & Conflict Resolution:
o Foster a culture of collaboration between UX designers, developers, product managers, and other stakeholders.
o Mediate and resolve conflicts effectively to ensure smooth project workflows and positive team dynamics.
Communication & Presentation:
o Clearly communicate design concepts, rationale, and user insights to cross-functional teams and leadership.
o Present design strategies and solutions to stakeholders, advocating for the user's perspective.
Enterprise Application Knowledge:
o Leverage your understanding of transactional and data-supporting applications to create seamless and user-friendly experiences that meet the needs of our diverse customer base.
Planning & Structuring Work:
o Develop project plans, allocate resources, and set clear milestones to ensure timely and successful delivery.
o Structure work processes for optimal efficiency, considering team strengths and project requirements.
Problem Scoping and Solving:
o Collaborate with stakeholders to define project scopes and objectives, ensuring alignment with business priorities and user needs.
o Identify potential issues early and implement proactive solutions to mitigate project risks.
o Approach challenges with a solution-oriented mindset, leveraging your problem-solving skills.
Stakeholder Management:
o Build and maintain strong relationships with internal stakeholders, ensuring their input is considered in the UX design process.
Team Utilization:
o Optimize team resources and assign tasks according to individual strengths, ensuring maximum efficiency and productivity.
UX Strategy & Vision:
o Develop and communicate a clear UX strategy aligning with the program vision and audience expectations.
o Stay updated on industry trends and best practices to drive innovation in UX design.
Driving Great Work:
o Inspire the team to consistently deliver high-quality, innovative, and impactful user experiences.
o Set a standard of excellence in UX design and champion the importance of user-centric thinking.
Skills required
Education in Design, Human-Computer Interaction, or a related field.
Proven experience (10+ years) in UX design and (3+ years) people management roles.
Experience building, managing, contributing to, and maintaining a complex design system, in both Figma and code; bonus for experience building a system from the ground up and socializing adoption with partners.
Strong portfolio showcasing your expertise in designing and delivering exceptional user experiences.
Maintains the ability to be a player/coach, jumping in hands-on when needed to provide hands-on directional guidance to the team or support alongside the design team when needed.
Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, etc.
Excellent interpersonal, communication, and leadership skills.
Deep understanding of UX research methodologies and their application in the design process.
Familiarity with Agile and Lean methodologies.
Ability to thrive in a fast-paced, dynamic environment.
If interested, Please share below details with update resume:
Full Name:
Phone:
E-mail:
Rate:
Location:
Visa Status:
Availability:
SSN (Last 4 digit):
Date of Birth:
LinkedIn Profile:
Availability for the interview:
Availability for the project: