Epicareer Might not Working Properly
Learn More
A

Help Desk

Salary undisclosed

Checking job availability...

Original
Simplified

Job Title: Network Specialist
Duration: 10+ months (Extendable)
Location: Nashville, TN (Remote)
Shift: 8:00 AM 4:30 PM
Locals Preferred, Non-Locals Can Apply

Seeking an IT Help Desk Technician to support ServiceDesk operations during modernization efforts.

Responsibilities:

  • Provide first-level technical support via phone and email
  • Perform remote troubleshooting and software installations
  • Support DHS applications and resolve user issues
  • Reset Active Directory and mainframe passwords
  • Follow up to ensure issue resolution

Qualifications:

  • Strong communication and teamwork skills (4-6 years)
  • IT communication experience (4-6 years)
  • Learning ability (4-6 years)
  • Active Directory knowledge (1-3 years)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job