Assistant Director, International Student and Scholar Services
- Internship, onsite
- Washington State University
- Pullman, United States of America
Salary undisclosed
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Online applications must be received before 12:00am on:
March 2, 2025
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s)
1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2
Business Title
Assistant Director, International Student and Scholar Services
Employee Type
Admin. Professional
Position Details
The Opportunity:
The Assistant Director for International Student and Scholar Services position supervises student advisors and front desk administrative support, providing essential immigration counseling and holistic support to international students to ensure lawful status and maintenance of immigration records. This role intersects immigration and academic regulations, focusing on F and J visa programs to help students and scholars achieve their goals. Under the Senior Associate Director for Immigration Compliance, you will coordinate and prepare non-immigrant petitions, Labor Certification Applications, and related correspondence, while responding to inquiries through the ip.scholars email account.
In this position, you will provide specialized immigration advice, liaise with government agencies and stakeholders, and ensure compliance with federal immigration regulations and reporting requirements in SEVIS. This position requires knowledge of F, J, and H-1B visa regulations and the ability to apply them to complex cases. Familiarity with university policies related to international students and scholars is also necessary.
Additional duties that you will be responsible for include developing unit procedures, explaining policies and regulations, updating the case management system (SUNAPSIS), tracking immigration status, training colleagues on immigration matters, educating foreign nationals on their visa status, how to maintain lawful status, and consequences for falling out of status. You will also present and assist with cultural programming efforts for international students and the WSU international community, including support for international students going through the WSU Community Standards process.
As a Designated School Official (DSO) for F visas and possibly an Alternate Responsible Officer (ARO) for J visas, you will have legal responsibility and signature authority for institutional compliance with immigration requirements.
Required Qualifications
This is a full time (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary: $4,500 - $5,077.37 | Commensurate with experience and qualifications.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
About Department/Area - International Student & Scholar Services Website
Area: International Programs
Department: International Student & Scholar Services
Location: Pullman, Washington
Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Time Type
Full time
Position Term
12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Notice of Non-Discrimination
WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU’s policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.
March 2, 2025
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s)
1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2
Business Title
Assistant Director, International Student and Scholar Services
Employee Type
Admin. Professional
Position Details
The Opportunity:
The Assistant Director for International Student and Scholar Services position supervises student advisors and front desk administrative support, providing essential immigration counseling and holistic support to international students to ensure lawful status and maintenance of immigration records. This role intersects immigration and academic regulations, focusing on F and J visa programs to help students and scholars achieve their goals. Under the Senior Associate Director for Immigration Compliance, you will coordinate and prepare non-immigrant petitions, Labor Certification Applications, and related correspondence, while responding to inquiries through the ip.scholars email account.
In this position, you will provide specialized immigration advice, liaise with government agencies and stakeholders, and ensure compliance with federal immigration regulations and reporting requirements in SEVIS. This position requires knowledge of F, J, and H-1B visa regulations and the ability to apply them to complex cases. Familiarity with university policies related to international students and scholars is also necessary.
Additional duties that you will be responsible for include developing unit procedures, explaining policies and regulations, updating the case management system (SUNAPSIS), tracking immigration status, training colleagues on immigration matters, educating foreign nationals on their visa status, how to maintain lawful status, and consequences for falling out of status. You will also present and assist with cultural programming efforts for international students and the WSU international community, including support for international students going through the WSU Community Standards process.
As a Designated School Official (DSO) for F visas and possibly an Alternate Responsible Officer (ARO) for J visas, you will have legal responsibility and signature authority for institutional compliance with immigration requirements.
Required Qualifications
- Bachelor’s degree in international studies, political science, counseling, education or a related field and three (3) years of relevant professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
- A Designated School Official (DSO) for SEVIS must be either a citizen or lawful permanent resident of the United States.
- Experience with common office software programs (e.g. Microsoft Office).
- Demonstrated strong abilities and skills in managing challenging or stressful circumstances, solving complex problems, and meeting deadlines when handling multiple cases.
- Demonstrated high level of attention to detail and strong organizational skills.
- Demonstrated strong interpersonal, cross-cultural, written and verbal communication skills, ability to establish professional relationships with international population and campus offices, and to speak in front of large groups.
- Demonstrated excellent customer service skills and interpersonal skills; ability to interact with others in a warm, friendly and supportive manner, creating a climate of trust, consideration and mutual respect.
- Demonstrated ability to work as a team, as well as working independently.
- Demonstrated cultural sensitivity.
- Ability to work nights and/or weekends as needed.
- Master’s degree in international studies, college student personnel, or a related field.
- Five (5) years of experience as a DSO/ARO.
- Experience in a university international office.
- Experience working and/or living abroad.
- Experience working on SUNAPSIS case management system.
- Knowledge or proficiency of a foreign language.
- Knowledge of Federal regulations governing J and H-1 B visa status.
- Understanding of how immigration and academics intersect.
This is a full time (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary: $4,500 - $5,077.37 | Commensurate with experience and qualifications.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
About Department/Area - International Student & Scholar Services Website
Area: International Programs
Department: International Student & Scholar Services
Location: Pullman, Washington
Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
- Resume
- Cover Letter
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Time Type
Full time
Position Term
12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Notice of Non-Discrimination
WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU’s policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.