Job Title: Network Technician
Location: Ames, IA 50010
Mode : Contract (Day 1 Onsite)
Qualifications:
Four (4) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company.
Experienced in racking, stacking, cabling and decommissioning of network hardware devices.
Experienced in Site Services support for network device maintenance and support (console/remote)
IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs").
Responsibilities:
Respond to ServiceNow incident tickets.
Patching cable installation and recovery.
Installing power leads.
Installing, removing or swapping equipment.
Locating and or identifying network circuits and tagging the demark location.
Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.
Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.
Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.
troubleshooting and patching power cables;
identifying a switch port location;
pinging key Devices and performing DNS lookups
troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site
assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).
Perform IMAC activities for end user business LAN and voice devices.
Adhere to Company change management procedures and practices.
Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).
Adhere to Company's Business Continuity Plans and Disaster Recovery Plans.
Provide smarthands support for other telecommunications infrastructure, including, but not limited to:
Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).
WiFi and BLE systems.
Microwave systems installation, maintenance, troubleshooting and repair.
Radio systems (HF, VHF, UHF, 2-way, radar, ) installation, maintenance, troubleshooting and repair.
VSAT installation, maintenance, troubleshooting and repair.
Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.
lpWAN (low-power WAN) systems such as LoRaWAN.
Other IIoT/OT systems.
Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair.
IP Telephony (IPT) installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).
Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:
Company Design and Engineering Teams.
Global IT Service Desk.
IT Operations Center (ITOC).
Telco's.
Managed service providers.
Company BU's.
Support of IT/Telecoms requirements and activities for BUs , Major Capital Projects ("MCPs")) and Merger, Acquisition, and Divestiture ("MAD") projects as guided and required by the network team.
Participate, as requested, in Root Cause Analysis, post incidents.
VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.
Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.
With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.
Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.
Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.
Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.
Job Title: Network Technician
Location: Ames, IA 50010
Mode : Contract (Day 1 Onsite)
Qualifications:
Four (4) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company.
Experienced in racking, stacking, cabling and decommissioning of network hardware devices.
Experienced in Site Services support for network device maintenance and support (console/remote)
IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs").
Responsibilities:
Respond to ServiceNow incident tickets.
Patching cable installation and recovery.
Installing power leads.
Installing, removing or swapping equipment.
Locating and or identifying network circuits and tagging the demark location.
Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.
Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.
Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.
troubleshooting and patching power cables;
identifying a switch port location;
pinging key Devices and performing DNS lookups
troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site
assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).
Perform IMAC activities for end user business LAN and voice devices.
Adhere to Company change management procedures and practices.
Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).
Adhere to Company's Business Continuity Plans and Disaster Recovery Plans.
Provide smarthands support for other telecommunications infrastructure, including, but not limited to:
Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).
WiFi and BLE systems.
Microwave systems installation, maintenance, troubleshooting and repair.
Radio systems (HF, VHF, UHF, 2-way, radar, ) installation, maintenance, troubleshooting and repair.
VSAT installation, maintenance, troubleshooting and repair.
Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.
lpWAN (low-power WAN) systems such as LoRaWAN.
Other IIoT/OT systems.
Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair.
IP Telephony (IPT) installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).
Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:
Company Design and Engineering Teams.
Global IT Service Desk.
IT Operations Center (ITOC).
Telco's.
Managed service providers.
Company BU's.
Support of IT/Telecoms requirements and activities for BUs , Major Capital Projects ("MCPs")) and Merger, Acquisition, and Divestiture ("MAD") projects as guided and required by the network team.
Participate, as requested, in Root Cause Analysis, post incidents.
VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.
Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.
With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.
Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.
Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.
Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.