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Communication Specialist (Change Management Lead)
Job Description Summary:
As the Change Management Lead, you will be responsible for developing and executing a holistic change strategy that supports our Skills Enablement Journey. You will work closely with vendors, cross-functional team members, and stakeholders to ensure seamless alignment and adoption of skills enablement initiatives across the organization.
Essential Functions:
Develop and Execute Change Management Strategies: Create and implement comprehensive change management plans that support the Skills Enablement Journey.
Cross-Functional Collaboration: Partner with various departments to ensure alignment and integration of change management efforts with business objectives and HR initiatives.
Vendor Management: Collaborate with external vendors to support change management activities and ensure successful delivery of services.
Stakeholder Engagement: Engage with stakeholders at all levels to communicate change initiatives, gather feedback, and ensure buy-in.
Communication: Develop and deliver clear, concise, and compelling communications to support change initiatives.
Training and Support: Design and implement training programs to support the adoption of new skills and processes.
Monitor and Measure Impact: Track and report on the effectiveness of change management efforts, making adjustments as needed to ensure success.
Additional Responsibilities:
Subject Matter Expertise: Serve as an SME for change management within the Skills Enablement Journey.
Business Liaison: Act as a consultant to understand business needs and align change management strategies accordingly.
Program Strategy and Client Relationships: Manage change management strategy and maintain strong relationships with clients and stakeholders.
Needs Analysis and Feedback: Conduct needs analysis and gather feedback to inform change management plans.
Contract and Vendor Management: Manage contracts and act as a liaison between leadership and vendors.
Program Communications: Develop program communications, presentations, and other related documents.
Cross-Functional Collaboration: Drive cross-functional processes, partnering with all levels of leadership, business partners, and participants.
Survey Design and Data Analysis: Design and deliver surveys, analyze data, and provide feedback and results.
Reporting: Provide advanced statistical and status reporting on change management efforts to major stakeholders.