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Remote - Associate Support Specialist

  • Full Time, remote
  • Home Health Focus AI
  • United States, United States of America
Salary undisclosed

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Employer Industry: Healthcare Services

Why Consider This Job Opportunity

  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on patient care through effective communication
  • Diverse administrative support responsibilities, enhancing skill development
  • Involvement in training and orientation of new employees, fostering teamwork

What To Expect (Job Responsibilities)

  • Address routine operational and technical issues by providing effective customer support for applicable devices
  • Ensure data accuracy and integrity throughout the documentation process of all customer contacts
  • Maintain confidentiality of patient and health information in compliance with company policies and regulations
  • Provide diverse administrative support within the assigned functions as required
  • Assist with various projects and may help train new employees in the assigned functions

What Is Required (Qualifications)

  • High School Diploma required
  • 0 - 1 year of related experience in a customer service or call center environment
  • Detail-oriented with good analytical and organizational skills
  • Good computer skills with proficiency in word processing, database, and email applications
  • Strong oral and written communication skills to effectively engage with diverse audiences

How To Stand Out (Preferred Qualifications)

  • Prior experience in a healthcare-related customer service role
  • Fluency in Spanish
  • Ability to apply logical and critical thinking skills to resolve diverse problems
  • Excellent time-management skills with the ability to multitask effectively

#HealthcareServices #CustomerSupport #CareerGrowth #Teamwork #PatientCare

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

Home Health Focus AI helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.