Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst

  • Full Time, onsite
  • Hexaware Technologies, Inc
  • Hybrid, United States of America
Salary undisclosed
Checking job availability...
Original
Simplified

Position: Service Desk Analyst

Location: Indianapolis, IN 46280 (Hybrid)

Hiring: Fulltime Opportunity

Responsibilities:

  • Serve as the first point of contact for IT support, addressing hardware, software, network, printer, and application issues.
  • Assist users with setup, configuration, and troubleshooting of IT equipment and software.
  • Provide technical support for hardware and software issues, including Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other related IT Systems.
  • Manage account lifecycle tasks such as user setup, deprovisioning, access controls, and password resets.
  • Conduct new hire orientations, ensuring smooth onboarding for IT systems and tools
  • Monitor IT systems and networks, proactively identifying and addressing potential disruptions.
  • Configure, implement, and coordinate automated production job scheduling to maintain operational efficiency.
  • Provide guidance and training on IT standard processes, tools, and resources to improve user proficiency.
  • Develop and maintain clear documentation for troubleshooting, common issues, and resolutions.
  • Update and manage the knowledge base to streamline issue resolution and prevent recurring problems.
  • Perform routine maintenance and checks to ensure IT infrastructure stability and performance
  • Identify and implement process improvements to enhance service desk operations and user experience.
  • Actively participate in team meetings and contribute to new support strategies and initiatives.
  • Be available for on-call support or work outside regular business hours as needed.

Education & Experience:

  • Previous experience in technical support or service desk role.
  • Proficiency in using and supporting common IT systems, hardware, and software, including operating systems, office productivity suites; printers, and network components.
  • Experience supporting different operating systems in Windows and MacOS.
  • Relevant technical certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator/Endpoint Administrator Associate)
  • Familiarity with IT service management (ITSM) principles and practices.
  • Familiarity with Ticket & Incident management tools.
  • Strong problem-solving and troubleshooting abilities.
  • Superb communication and customer service skills.
  • Two-Year Association or BA/BS degree preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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