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Customer/1 Billing Specialist

Salary undisclosed

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Job Title: Customer/1 Billing Specialist
Location: Remote
Duration/Term: Long Term Contract


Job Description:

We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management.

Key Responsibilities:

Billing & Customer/1 Billing:

  • Lead the design, implementation, and optimization of billing systems, with a focus onCustomer/1 Billing.
  • Define billing rules, processes, and workflows to enhance operational efficiency.
  • Ensure compliance with regulatory and financial standards within the billing system.
  • Troubleshoot and resolve billing-related issues, working closely with cross-functional teams.
  • Provide guidance onrate structures, invoicing, and revenue assurance.
  • Collaborate with IT teams to upgrade and maintain billing systems.

Finance:

  • Act as a finance SME, ensuring billing aligns with financial reporting and compliance.
  • Provide expertise in accounts receivable, revenue recognition, and financial reconciliations.
  • Work closely with accounting teams to streamline financial transactions related to billing.
  • Analyze and report financial performance metrics for billing operations.
  • Ensure alignment between financial systems and billing platforms.

Service Order (SO) Management:

  • Oversee end-to-end service order lifecycle from initiation to fulfillment.
  • Identify areas for improvement in service order processing and workflow automation.
  • Support integration between SO processes and billing systems for accurate invoicing.
  • Ensure SO data accuracy and consistency across all business units.

Qualifications:

  • Educational Background: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience Requirements:
    • 5+ years of experience as an SME in Billing, Finance, Customer/1 Billing, and Sales Orders.
    • Extensive knowledge in Customer/1 Billing, Finance operations, and Sales Order systems.
    • Proven experience in process optimization and system configuration for billing and financial systems.
  • Certifications (Preferred):
    • Relevant certifications in billing systems or finance tools (e.g., Oracle, SAP, Salesforce).

Key Skills:

Billing Systems, Customer/1 Billing, Finance Systems, Sales Order Management, Process Optimization, Troubleshooting, Cross-functional Collaboration, System Configuration, Documentation, Training, Data Analysis, Accounting, Finance

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many

Fortune 500 companies Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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