
Sr. Business Analyst
Salary undisclosed
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POSITION / TITLE : BUSINESS ANALYST
Framingham MA ( onsite hybrid role)
Long term contract
RESPONSIBILITIES
- Develop customer use cases, personas and scenarios and present solutions to clients.
- Work with the engineering teams to build and deploy solutions with optimal resources.
- Define conversational experience for given business cases
- Identify multiple utterances for given business intents / cases to provide better Natural Language
experience
- Resolve day to day queries from development team based on knowledge of customer business
- Scope and prioritize activities based on business and customer impact.
- Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT.
- Readiness to travel for short/long durations within India and outside.
EXPERIENCE REQUIRED
- 5-8 years experience in defining and managing core products or business applications, either through
product management or equivalent activities.
- Minimum 6 months experience working with conversational applications is a plus
MUST HAVE SKILLS
- Understanding of cloud based systems along with knowledge of any domain such as Banking, Finance,
Healthcare, Web/Social etc.
- Good knowledge and understanding of software development and web technologies
- Working knowledge of Web Service Concepts, Java script and/or Java, JSON/XML
- Proficient in using tools like Postman or similar
- Ability to manage in a very fast paced environment with multiple high-level priorities
- Enthusiastic, sees problems as opportunities, and proactively develops knowledge and skills needed
- Excellent written and verbal communication skills
- Skilled in presentations and discussions with sales and engineering teams.
OTHER SKILLS WE'D APPRECIATE
- Practical knowledge of agile/iterative development process
- Technical background with understanding and/or hands-on experience in software development
- Experience of working with teams across locations and time-zones.
- Prior experience of working with the software development teams.
EDUCATION QUALIFICATION
- Bachelors in Engineering or Masters in Computer Applications or tech savvy MBA from reputed
institutes
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