Salesforce Administrator – B2B Commerce & Pardot
Location: Remote
Job Type: Contract
Hours per Week: 20-35
Experience Level: Experienced
About the Role
We are seeking an experienced Salesforce Administrator with expertise in B2B Commerce, Salesforce Cloud, and Pardot to join our client, a leading producer of high-purity alcohols, specialty solvents, and renewable fuel solutions, committed to sustainability, innovation, and global supply excellence.
In this role, you will serve as the go-to expert for all things Salesforce, ensuring seamless system functionality while collaborating with IT teams and consultants to troubleshoot and optimize our ecosystem.
This position is perfect for a hands-on problem solver who is passionate about leveraging Salesforce tools to enhance business operations, drive efficiency, and create meaningful customer engagement.
Key Responsibilities
- Administer and optimize Salesforce B2B Commerce, Cloud, and Pardot, ensuring best practices and smooth system functionality.
- Collaborate with IT teams and external consultants to identify and resolve technical challenges within the Salesforce ecosystem.
- Develop and maintain dashboards, reports, and analytics to provide valuable business insights.
- Create and manage email journeys and campaigns within Pardot, ensuring targeted and effective customer engagement.
- Build and optimize pricing and product information within the Commerce Cloud environment.
- Ensure data integrity, security, and compliance within Salesforce.
- Provide ongoing training and support to internal teams on Salesforce best practices.
Qualifications & Experience
- Salesforce Administrator certification or equivalent training is required.
- Strong expertise in Salesforce B2B Commerce, Salesforce Cloud, and Pardot.
- Ability to navigate Salesforce with ease, including dashboard creation, reporting, email automation, and campaign building.
- Experience troubleshooting technical issues and collaborating with IT teams and external consultants.
- Strong problem-solving skills with a proactive and solutions-oriented mindset.
- Excellent communication skills, with the ability to translate technical concepts into clear, actionable insights for business stakeholders.