Account Manager - Pharmacy Benefits

Overview

HonestRx Consulting has an exciting career opportunity for an Account Manager. The primary focus of the Account Manager is to establish and maintain a good working relationship with their broker partners and clients. The Account Manager is responsible for client retention, renewal, and overall plan satisfaction. The Account Manager provides basic benefit consulting and training on an ongoing basis and facilitates the resolution of issues pertaining to the client. In addition, they ensure that all client deliverables are on time, accurate, and meet the needs of the client. The Account Manager will demonstrate excellent client services through resourcefulness with a high level of initiative.

This is a remote opportunity.

HonestRX, an Accretive Company, is an independent pharmaceutical consulting company. Unlike other health consultants who have relationships with select PBMs and can only offer limited options, HonestRx is dedicated to acting in the best interest of our client…not the PBM. We guarantee we’ll save you money. If we don’t, we’ll pay the difference. To learn more about HonestRX, please visit https://www.honestrxconsulting.com/.

What You'll Do

• Primary point of contact for broker and client.
• Responsible for onboarding new clients, gathers pertinent information on the account and sets up client profile and client folders.
• Maintains master client list and client files
• Provides support at implementations; acts as liaison between PBM, client and broker.
• Works with PBM account team to obtain plan design information, formulary update impact, rebate payment information.
• Ensures PBM agreements are executed and in client files.
• Assists Audit team with identifying and initiating annual audits for their clients including facilitation of audit agreement execution between client and PBM.
• Assists Underwriting Team with identifying and prioritizing upcoming RFPs for current book of business
• Reviews and evaluates PBM recommendations and new programs; advises broker/client on appropriateness for each client.
• Ensures PBMs provide member impact for formulary updates; works with Clinical team to provide analysis and recommendations.
• Conducts in-person meetings with clients/brokers at least 2x annually.
• Establishes regular touch base calls with clients and/or broker partners.
• Updates client and broker contacts on the marketing communication mailing list.
• Keeps abreast of industry and market trends
• Identify, research, isolate, resolve, and follow up on all reported client issues.
• Escalate more complex issues to management as appropriate.
• Log and manage all open issues.
• Document and retain all information pertaining to client’s program.
• Other duties as assigned.

What You'll Need

• Bachelor’s degree.
• At least 3-5 years of experience as an Account Manger role in in pharmacy benefits and account management.
• Excellent communication & interpersonal skills.
• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.
• Effective presentation skills for face-to-face meetings.
• Advanced knowledge of Excel and other Microsoft Office application.
• Ability to analyze, interpret and develop solutions effectively.
• Ability to work independently within a fast-paced environment with quick turnarounds.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary.
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.
• Company match 401(k) plan – 50% up to 6%!
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.
• Pet benefits & discounts.
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company.

Compensation:

The target salary range for this position is $85,000 to $110,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Grow, with us

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!