Junior Digital Operations Specialist
Salary undisclosed
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Position Summary
We're a fast-growing organization looking for an enthusiastic and detail-oriented Digital Operations Specialist to join our remote team. As a Digital Operations Specialist, you'll play a critical role in managing day-to-day business operations, supporting our online systems, and ensuring the smooth execution of campaigns. Reporting to the Director of Operations, you'll work closely with both internal teams and external partners to optimize performance and drive success. On-boarding period of 30 to 90 days.
Key Responsibilities
- Monitor and manage online platforms (such as call and data lead systems) to ensure campaigns are running smoothly and achieving optimal results
- Track and adjust key performance metrics, including margin, profit, and match rates, to ensure campaign success
- Analyze data logs, trends from buyers and suppliers, and other key information to identify potential improvements and provide regular performance updates
- Maintain clear and consistent communication with internal teams and external partners to discuss daily operations and highlight recent successes and pain points
- Regularly update internal tracking tools and reports for team reference
- Collaborate with development teams to support new campaign initiatives or internal project requests
Minimum Qualifications
- Strong organizational skills with a keen eye for detail
- Comfortable communicating with internal teams and external partners in a professional and efficient manner
- Ability to adapt quickly to changing tasks and priorities
- Willingness to be coachable and receptive to constructive feedback
- Familiarity with navigating technical platforms or systems
- Proficient in Google Sheets and/or Excel (intermediate level)
Preferred Qualifications
- Basic understanding of digital marketing, campaign management, or related fields
- Strong problem-solving skills and a proactive approach to learning
- A positive attitude and a passion for working in a fast-paced, tech-driven environment
- Bachelor's degree in Business, Project Management, or a related field, or equivalent practical experience (Recent graduates or candidates with limited industry experience are encouraged to apply)
Why Join Us?
- Fully remote position – work from anywhere
- Opportunity to grow and develop within a fast-growing company
- Collaborative and supportive team environment
- Gain hands-on experience with cutting-edge online platforms and technologies
Compensation
- $40K to $50k annual salary plus bonus and incentives after On Boarding Period