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Director of Real Estate

Salary undisclosed

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HEADING HOME

POSITION SPECIFICATION

DIRECTOR OF REAL ESTATE

Shine Associates, LLC has been retained to search, identify and recruit a Director of Real Estate on behalf of Heading Home (‘Company’). This position will be based in Boston, MA and report to the Senior Director of Real Estate and Facilities Management.

CONFIDENTIALITY

Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity.

Client Description

Heading Home’s mission is to end homelessness in Greater Boston by providing a supported pathway to self-sufficiency that begins with a home, together with critical services such as life skills, including financial literacy, and job training. We provide emergency, transitional and permanent housing, and support services, to low-income homeless and formerly homeless families and individuals. As our name reflects, a home provides the optimal foundation to get back on track; our programs focus heavily on getting people permanently housed as quickly as possible.

To learn more, please visit: https://headinghomeinc.org/

DIRECTOR OF REAL ESTATE

The Director of Real Estate will oversee all property owned and leased by Heading Home, which includes a dozen buildings the organization owns, a similar number of master-leased buildings, and several leased scattered-site apartments. This person will also manage any maintenance required for the Heading Home offices. Responsibilities include upkeep of owned properties, and oversight of landlord relationships, unit acquisition, and compliance. The position involves considerable interface with both individual and family programs to ensure that properties meet program needs and are maintained appropriately. This is a strategic position requiring a resourceful leader who can design, implement, and refine organizational systems and processes and can work effectively across departments and with outside partners and vendors.

Essential Duties And Responsibilities

  • Oversee day to day management of agency's physical assets
  • Supervise the Real Estate team including the Maintenance team, property management staff and departmental administrative support
  • Oversee relationships between Heading Home staff, landlords, and the Maintenance team.
  • Collaborate with program staff to nurture relationships with landlords, follow-up on property management issues and landlord concerns, and mobilize the Maintenance team and outside vendors when approproate.
  • Ensure timely lease renewal of all units. Track lease dates and follow through on all aspects of the renewals
  • Oversee with team the conducting of the initial, annual, and special inspections of units according to Housing Quality Standard (HQS) and Rent Reasonableness guidelines as required by HUD
  • Ensure quality of and compliance with systems from tracking and implementing leasing and lease renewal, unit turnover, timely occupancy, insurance claims, rent invoicing to Finance, and client payments.
  • Work with program staff to promote housing stability and payment of client charges wherever possible
  • Lead program staff in pursuing legal alternatives when necessary
  • Oversee training of staff on property-related matters
  • Respond to property-related emergencies as needed
  • Respond to property-related emergencies as needed
  • Hire, train, supervise, and support staff. Schedule and oversee staff training and development to ensure compliance with Heading Home policies
  • Track and report regularly on unit acquisition, unit turnover, apartment readiness, renewals, recertifications, and maintenance issues.
  • Support and collaborate with the Real Estate Committee of the Board of Directors.
  • Perform other related duties as required.

Qualifications, Skills And Experience

  • Five-plus years’ experience in property management
  • BA or equivalent experience
  • A valid Mass driver’s license in good standing and access to a vehicle
  • Five years’ supervisory experience
  • Experience in human services setting, particularly with homeless and formerly homeless populations is desired but not required.
  • Knowledge of government-funded housing programs and their requirements is desired but not required.
  • Strong planning and organizational skills, and ability to work well with managers, peers, direct reports and internal and external partners
  • Creative systems designer and implementer
  • Highly proficient computer skills
  • Reactive and diplomatic communicator
  • Solution focused
  • Excellent strategic thinker

COMPENSATION

The Company is prepared to offer a competitive compensation package including salary, bonus and other benefits.

CONTACT INFORMATION

Shine Associates, LLC

45 School St., Suite 301

Boston, MA 02108

www.shineassociatesllc.com

Hillary H. Shine, Principal Kelsey E. Shine, Director

Cell (203) 613-3562 Cell (508) 494-6569

[email protected] [email protected]

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