Chief of Staff - Client Confidential

Key Responsibilities:Executive Leadership Team Support:Act as a liaison between the CEO and other leadership team members, ensuring effective communication, alignment, and follow-through on critical decisions and priorities.Manage the cadence of leadership meetings, including preparing agendas, ensuring follow-through on action items, and tracking key deliverables.Manage the schedules, travel, and priorities of the ELT, ensuring time is effectively allocated to strategic efforts.Coordinate the preparation of high-quality materials for internal and external meetings, including reports, presentations, and communications.Handle sensitive and confidential information with the utmost discretion and professionalism.Foster a culture of collaboration and teamwork across all levels of the organization. Support leadership in talent development, organizational change, and team alignment.Represent the CEO and company in meetings with key stakeholders, including investors, partners, and regulatory bodies, when necessary.Strategic Planning & Execution:Collaborate with the CEO and senior leadership to develop and implement the organization’s strategic initiatives. Ensure the timely and efficient execution of key projects and goals.Monitor key performance indicators (KPIs) to ensure business objectives are being met. Prepare regular reports and updates for the CEO and board of directors.Identify opportunities to improve operational efficiency across departments. Develop and refine processes that enhance productivity and streamline workflows.Conduct research, compile data, and provide recommendations on business opportunities or challenges.Project Management: Oversee and coordinate the execution of cross-functional projects, ensuring alignment across teams and successful delivery on time and within budget. Partner with internal and external stakeholders to advance company goals and ensure alignment on deliverables.Take on special projects and initiatives as directed by the CEO, ensuring that the organization’s priorities are addressed and executed.Lead cross-functional initiatives and serve as the point of contact for critical organizational projects.Our Core Values:Solutions Oriented: We start with the end outcome, how do we make it different, better, new.Together as one: Our community is special, it’s where we can all thriveDesire to Serve: We’re here to give every pet family the very best experience we canCurious: It’s what makes us tick - how we can continue to learn, grow and advance.Qualifications:Bachelor’s degree in business administration, organizational leadership, or a related field (preferred).4+ years of experience in strategic, operational, or leadership support roles such as Chief of Staff, Strategy Manager, or Senior Executive Assistant.Proven track record of managing complex projects and driving organizational change.Excellent analytical, problem-solving, and decision-making skills.Strong proficiency with Google Workspace and project management tools.Exceptional written and verbal communication skills.Preferred Skills:Experience in healthcare, veterinary, or medical services is a plus.Knowledge of organizational development and operational scaling in fast-paced environments.Ability to thrive in ambiguity while maintaining focus on key priorities.Benefits:Competitive salary and performance-based bonuses.Health, dental, and vision insurance.Paid time off and company holidays.Opportunities for professional development and career advancement.Compensation:$85,000 - $100,000 based on experience.Eligible for a bonus plan of ~5%.