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Jobs or company...

Receptionists/Secretaries

Salary undisclosed
Checking job availability...
Original
Simplified
Health Advocates Network is currently seeking a Receptionists/Secretaries to work at a facility in Albany, New York. These are registry positions with our company.

Pay Rate: $19 / hour

  • W2

Shift Details

M-F 9:00 am - 5:00 pm

Duties typical of these positions include, but are not limited to:

  • Have a thorough knowledge of the policies and procedures that relate to various service lines within Finance and HR, with the ability to apply them.
  • Process service line specific transactions in accordance with standard work and the service line service level agreement.
  • Act as a BSC Call Center Representative answering approximately 50 calls per day. Utilize five or more state applications to verify customer information in relation to their questions. Have a working knowledge of the BSC ticketing system.
  • Conduct both written and telephone communications and prepare email correspondence to customers, vendors, program administrators and others regarding requesting information.
  • Resolve difficult processing errors, identify processing system user needs and other more complex transactions.
  • Analyze data and resolves complex auditing problems related to various NYS business practices, including various audit functions and related processes.
  • Collaborate with supervisors and participate in all continuous improvement activities.
  • Consistently provide quality customer service to all BSC customers.

Experience

Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions.

Or 2: 60 semester credit hours of college-level study;

Or 3: 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1.

Experience in buniess, finance, and HR is a plus

Benefits
  • Medical
  • Dental
  • Vision
  • Term Life
  • Short-Term Disability Coverage
  • 401K

If interested, please apply through this job post. You may fax a copy of your most recent resume to (phone number removed). If you have any questions, please feel free to call at (phone number removed) and ask to speak with Vanessa (Monday-Friday 8:30 AM-5:00 PM PST). Refer friends, Earn rewards! (url removed)

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