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Entry-Level Customer Service Rep

Salary undisclosed

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Job Description

Job Summary

The Entry-Level Customer Service Representative will serve as the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive experience. This position requires strong communication skills, problem-solving abilities, and a customer-focused mindset.

Key Responsibilities

Respond to customer inquiries via phone, email, or in person in a professional and friendly manner.

Provide Accurate Information About Products, Services, And Company Policies.

Resolve customer complaints and issues efficiently while maintaining a positive attitude.

Document customer interactions and maintain detailed records in the company’s CRM system.

Collaborate with other departments to address and resolve customer needs.

Assist with order processing, account updates, and general administrative tasks.