
Genesys Business Analyst
Salary undisclosed
Checking job availability...
Original
Simplified
Role: IVR Business Analyst
Location: Newark, NJ
Responsibilities
- Demonstrated experience in redesigning IVR System( for self service on the voice channel) and leveraging AI Solution in the IVR Space
- Experience working in agile environment
- Strong analytical skill and proficiency in data modelling techniques
- Experience working in scrum
- Srum master certificate
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job