Communications Production and Distribution Specialist (CS III)
Salary undisclosed
Checking job availability...
Original
Simplified
Communications Production and Distribution Specialist (CS III)
Salary
$98,800.00 - $119,454.40 Annually
Location
Seattle - Downtown Core, WA
Job Type
Special Duty Assignment
Job Number
2025-23815
Department
MTD - Metro Transit
Division
Mobility
Opening Date
02/19/2025
Closing Date
3/2/2025 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
C4 : PROTEC17-P&T-MTD
Full- or Part-Time
Full Time
THIS OPPORTUNITY IS OPEN ONLY TO CURRENT KING COUNTY METRO CAREER SERVICE EMPLOYEES WHO HAVE PASSED THIER INITIAL PROBATIONARY PERIOD.
The Service Information Team has a special duty assignment as a Communications Production and Distribution Specialist (CS III) that will be responsible for managing the production, coordination, and distribution of transit information and materials from our warehouse location. The period of the assignment will range between 6 months to a year with the possibility of extension.
In this position you will lead various activities that include mentoring others and represent multiple functions within the Service Information Team.
This recruitment may be used to generate a pool for future Special Duty Assignment (SDA) positions that may occur in this classification. The pool would be valid for twelve months upon creation and may be extended at the discretion of the hiring authority
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role you will apply equity and social justice principles to all aspects of the work.
As a Communications Production and Distribution Specialist (CS III), you will:
Experience, Qualifications, Knowledge, Skills
Application & Selection Process
Who May Apply
We are accepting application from current King County Metro Career Service Employees who have passed their initial probationary period.
Required Application Materials
An online employment application, letter of interest (detailing how you meet or exceed the required knowledge, skills and abilities of the position and your experience as it relates to the primary job functions and qualifications), and answers to the supplemental questions are required.
Selection Process
Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews. Formal offers are contingent on successful references and a record review. It is important to note that you must get approval from your current supervisor/manager to accept a Special Duty assignment. Pay for SDA will be in accordance with the Personnel Guidelines or the selected employee's collective bargaining agreement.
NOTE: Please answer all applicable questions in the employment application portion, with each of your jobs listed (listing each position for each employer separately), duties explained, reasons for leaving, etc.
Work Schedule
The work week is normally 40 hours, Monday through Friday. Work hours generally fall between6 a.m. to 6 p.m., subject to adjustment according to the demands of preparing for the service change and other business needs. This position is exempt from the provisions of the Fair Labor Standards Act and therefore is not eligible for overtime pay.
Work Location(s):
Information Distribution Warehouse, 1523 6th Ave S, Seattle, WA 98134. Work may also be required to be performed in the field or at other jobsites when needed. Work must be performed on-site and is not eligible for teleworking without manager approval.
Due to required training and the body of work, availability for approved leaves may be limited or unavailable for the first 10 weeks. Delays in work completion may result in the cancellation of the SDA.
Union Membership: Protec 17
Job Code: 2501300
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Tracy Bylund at [email protected].
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you currently a King County career service employee who has satisfied probation?
If yes, what is your current role and workgroup? If no, please answer "NA"
03
This position requires a letter of interest detailing how your experience and qualifications meet or exceed the requirements for this position. Did you include the required letter of interest? Note, if you do not include a letter of interest, you will not be further considered for this position.
Do you possess a valid Forklift certification? If no, you will be required to have one within 90 days of hire.
Which of the following software programs are you proficient in? (Please select all that apply)
Do you have graphic design or information production experience? If yes, attach a PDF portfolio of your work (attachment box)
Do you have experience working within a warehouse database or inventory software?
If yes, please list what programs and your experience with each.
09
Please list which workgroup(s) you have previously worked in at Metro Transit, please check all that apply. (Time and experience with any selected workgroups should also be detailed in your letter of interest and/or application materials.)
This position requires that you report to duty regardless of inclement weather. Will you be able to report to your regularly assigned shift in inclement weather?
Please confirm that you understand and can abide by the following statement if hired into this position: Due to the business needs of the workgroup, vacation will be limited or unavailable and granted at management's discretion. Most notably vacation is limited between Jan 04 – April 15 for Spring Service Change and June 20 – Sept 19 for Fall Service Change. The dates provided are a guideline and are subject to change. Delays in work completion may result in the cancellation of the SDA.
Please list any planned, already scheduled, or time off you wish to have confirmed.
13
Do you currently have a valid Washington State driver's license?
MTD -Do you have any relatives who work for King County's METRO Transit Department?
MTD - If you answered "yes" to the previous question, please provide the Division of King County Metro that they currently work in. Select all that apply.
Employer King County
Address King Street Center
201 South Jackson Street
Seattle, Washington, 98104
Phone 206-477-3404
Website http://www.kingcounty.gov/
Salary
$98,800.00 - $119,454.40 Annually
Location
Seattle - Downtown Core, WA
Job Type
Special Duty Assignment
Job Number
2025-23815
Department
MTD - Metro Transit
Division
Mobility
Opening Date
02/19/2025
Closing Date
3/2/2025 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
C4 : PROTEC17-P&T-MTD
Full- or Part-Time
Full Time
- Description
- Benefits
- Questions
THIS OPPORTUNITY IS OPEN ONLY TO CURRENT KING COUNTY METRO CAREER SERVICE EMPLOYEES WHO HAVE PASSED THIER INITIAL PROBATIONARY PERIOD.
The Service Information Team has a special duty assignment as a Communications Production and Distribution Specialist (CS III) that will be responsible for managing the production, coordination, and distribution of transit information and materials from our warehouse location. The period of the assignment will range between 6 months to a year with the possibility of extension.
In this position you will lead various activities that include mentoring others and represent multiple functions within the Service Information Team.
This recruitment may be used to generate a pool for future Special Duty Assignment (SDA) positions that may occur in this classification. The pool would be valid for twelve months upon creation and may be extended at the discretion of the hiring authority
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role you will apply equity and social justice principles to all aspects of the work.
As a Communications Production and Distribution Specialist (CS III), you will:
- Research, create, and coordinate the production and distribution of public-facing and internal-facing communications products, including but not limited to signage, transfers, brochures, bus schedules, rider alerts, web content, and more.
- Ensure the Information Distribution Warehouse functions optimally and is prepared for day-to-day operations and Service Change by coordinating, supporting, and directing the projects and work of staff at the Distribution Warehouse.
- Provide coverage and fill-in for distribution warehouse duties as needed.
- Maintain documents regarding warehouse processes and systems.
- Participate in consultant and vendor selection processes; oversee the work of consultants and vendors related to warehoused products.
- Identify needs and issues of Communication information and respond to inquiries regarding communication materials, their distribution, and acquisition.
- Organize, review, report up, and make decisions regarding warehouse functions under the guidance of the Chief of Service Information.
- Identify communication and distribution concerns and help resolve problems, assess needs, and design special communication products to meet those needs.
- Develop effective networks with stakeholders, agencies, other jurisdictions and others to support development, implementation, and distribution of projects.
- Plan project timelines and implementation; manage and evaluate projects and/or programs.
- Review and proofread projects/proposals and make recommendations.
- Crosstrain and support Service Information team members with continuous bodies of work and service change.
- Driving Metro vehicles in heavy traffic and making frequent stops to post service information at bus zones, vendor locations, and transit facilities.
- Working outdoors in varying weather conditions. Using basic hand tools to post communications materials in the field.
- Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
- Knowledge of publications processes for printed materials
- Knowledge of communications principles, methods and materials/mediums
- Customer relations experience
- Knowledge of government and community processes and structures
- General knowledge of lead techniques and principles and collective bargaining agreements
- Coaching and mentoring skills
- Skills in comprehending, analyzing, interpreting, and communicating, in writing, orally, or visually, technical information to non-technical audiences
- Skills in the use of creativity and imagination in preparing communication materials that address the needs of targeted audiences
- Skill in making decisions about the types of communication methods or tools necessary for assigned work
- Skilled proficiency in writing, grammar, spelling, editing/proofreading, and/or illustrating information in a clear and concise manner.
- Skill in working under pressure and meeting deadlines
- Skill in organizing work assignments and setting priorities
- Skill in acting in a tactful and diplomatic and manner and working on sensitive issues with diverse groups in a politically sensitive environment.
- Skill in taking the initiative to identify improved or more-effective communications strategies
- Skill in identifying and developing short- and long-range communication plans and/or strategies
- Knowledge of Metro's transit service area, transit routes, schedules, and other organization knowledge.
- Skill in the use of a computer and appropriate applications including but not limited to: Familiarity with Microsoft Office Suite, including Outlook, Excel and Word.
- Strong customer service skills with the ability to establish and maintain effective working relationships with a diverse group of individuals.
- Highly organized, with attention to detail and ability to ensure accuracy of work products.
- Ability to prioritize assignments, manage daily work assigned, and meet deadlines.
- An independent thinker, who can also work in collaboration with others.
- Graphic Design or Information Production experience.
- Experience with graphic design and Adobe products such as InDesign and Illustrator.
- Forklift experience or certification or the ability to acquire forklift certification within 90 days of hire.
- Previous experience with proofing, proofreading, and editing.
- Previous communication distribution experience.
- Experience with using or creating maps.
- Experience with creating instructions for others to follow.
- One year or more of experience understanding and working with topics related to the transit customer experience, transit customer needs, customer use of transit products and services, and resolving customer complaints.
- Previous experience working within a warehouse database or inventory software.
- Knowledge of photography and videography concepts.
- Previous experience with King County Metro.
- Valid Washington State Driver's license is required.
- This position requires that you report to duty regardless of inclement weather.
- Forklift certification within 90 days of hire.
Application & Selection Process
Who May Apply
We are accepting application from current King County Metro Career Service Employees who have passed their initial probationary period.
Required Application Materials
An online employment application, letter of interest (detailing how you meet or exceed the required knowledge, skills and abilities of the position and your experience as it relates to the primary job functions and qualifications), and answers to the supplemental questions are required.
Selection Process
Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews. Formal offers are contingent on successful references and a record review. It is important to note that you must get approval from your current supervisor/manager to accept a Special Duty assignment. Pay for SDA will be in accordance with the Personnel Guidelines or the selected employee's collective bargaining agreement.
NOTE: Please answer all applicable questions in the employment application portion, with each of your jobs listed (listing each position for each employer separately), duties explained, reasons for leaving, etc.
Work Schedule
The work week is normally 40 hours, Monday through Friday. Work hours generally fall between6 a.m. to 6 p.m., subject to adjustment according to the demands of preparing for the service change and other business needs. This position is exempt from the provisions of the Fair Labor Standards Act and therefore is not eligible for overtime pay.
Work Location(s):
Information Distribution Warehouse, 1523 6th Ave S, Seattle, WA 98134. Work may also be required to be performed in the field or at other jobsites when needed. Work must be performed on-site and is not eligible for teleworking without manager approval.
Due to required training and the body of work, availability for approved leaves may be limited or unavailable for the first 10 weeks. Delays in work completion may result in the cancellation of the SDA.
Union Membership: Protec 17
Job Code: 2501300
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Tracy Bylund at [email protected].
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you currently a King County career service employee who has satisfied probation?
- Yes
- No
If yes, what is your current role and workgroup? If no, please answer "NA"
03
This position requires a letter of interest detailing how your experience and qualifications meet or exceed the requirements for this position. Did you include the required letter of interest? Note, if you do not include a letter of interest, you will not be further considered for this position.
- Yes
- No
Do you possess a valid Forklift certification? If no, you will be required to have one within 90 days of hire.
- Yes
- No
Which of the following software programs are you proficient in? (Please select all that apply)
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Internet Browser
- SharePoint
- Adobe Acrobat
- Adobe InDesign
- Adobe Illustrator
- Map/Mapping Software
Do you have graphic design or information production experience? If yes, attach a PDF portfolio of your work (attachment box)
- Yes
- No
Do you have experience working within a warehouse database or inventory software?
- Yes
- No
If yes, please list what programs and your experience with each.
09
Please list which workgroup(s) you have previously worked in at Metro Transit, please check all that apply. (Time and experience with any selected workgroups should also be detailed in your letter of interest and/or application materials.)
- NA
- Customer Information Office
- CITRS
- Pass Sales Office
- Facilities Maintenance
- Safety, Security, and Quality Assurance
- Service Information
- Service Development
- Transit Operations
- Vehicle Maintenance
- Base Operations
- Service Quality
- Training Section
- Transit Control Center
- Other
This position requires that you report to duty regardless of inclement weather. Will you be able to report to your regularly assigned shift in inclement weather?
- Yes
- No
Please confirm that you understand and can abide by the following statement if hired into this position: Due to the business needs of the workgroup, vacation will be limited or unavailable and granted at management's discretion. Most notably vacation is limited between Jan 04 – April 15 for Spring Service Change and June 20 – Sept 19 for Fall Service Change. The dates provided are a guideline and are subject to change. Delays in work completion may result in the cancellation of the SDA.
- Yes
- No
Please list any planned, already scheduled, or time off you wish to have confirmed.
13
Do you currently have a valid Washington State driver's license?
- Yes
- No
MTD -Do you have any relatives who work for King County's METRO Transit Department?
- YES
- NO
MTD - If you answered "yes" to the previous question, please provide the Division of King County Metro that they currently work in. Select all that apply.
- a. Bus Operations Division
- b. Capital Division
- c. Employee Services Division
- d. Facilities Division
- e. Finance & Administration Division
- f. General Manager's Office
- g. Marine Division
- h. Mobility Division
- i. Rail Division (including Streetcar)
- j. Safety, Security & Quality Assurance
- k. Vehicle Maintenance
- l. I do not know which Division my relative works in at Metro Transit
- m. I do not have a relative that works for King County Metro
Employer King County
Address King Street Center
201 South Jackson Street
Seattle, Washington, 98104
Phone 206-477-3404
Website http://www.kingcounty.gov/