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Our team is looking for skills on FAST platform from VeRisk, see if we can get developer type people who can support the application this is not for implementation but for Prod support and maint type work.
Key Responsibilities:
- Application Support: Provide reliable, high-quality support for the FAST platform and associated applications, ensuring timely resolution of issues.
- Issue Management: Manage incoming support tickets, prioritize issues, and perform root cause analysis to resolve complex problems
- Collaboration: Work closely with development teams to monitor application infrastructure health and address any arising issues.
- Process Improvement: Identify opportunities to enhance support processes and systems, facilitating efficient scaling and automation.
- Documentation: Maintain comprehensive documentation of support processes, common issues, and resolutions.
Qualifications:
- Technical Skills: Proficiency in scripting languages (e.g., Python, PowerShell), data analysis, and query languages (e.g., SQL). Familiarity with Linux and Windows operating systems is advantageous.
- Experience: Experience in application support, preferably within the insurance industry.
- Problem-Solving: Strong analytical skills with the ability to perform complex root cause analysis.
- Communication: Effective communication skills for interacting with end-users and management.
- Education: A bachelor's degree is preferred but not essential; relevant experience may be considered
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Our team is looking for skills on FAST platform from VeRisk, see if we can get developer type people who can support the application this is not for implementation but for Prod support and maint type work.
Key Responsibilities:
- Application Support: Provide reliable, high-quality support for the FAST platform and associated applications, ensuring timely resolution of issues.
- Issue Management: Manage incoming support tickets, prioritize issues, and perform root cause analysis to resolve complex problems
- Collaboration: Work closely with development teams to monitor application infrastructure health and address any arising issues.
- Process Improvement: Identify opportunities to enhance support processes and systems, facilitating efficient scaling and automation.
- Documentation: Maintain comprehensive documentation of support processes, common issues, and resolutions.
Qualifications:
- Technical Skills: Proficiency in scripting languages (e.g., Python, PowerShell), data analysis, and query languages (e.g., SQL). Familiarity with Linux and Windows operating systems is advantageous.
- Experience: Experience in application support, preferably within the insurance industry.
- Problem-Solving: Strong analytical skills with the ability to perform complex root cause analysis.
- Communication: Effective communication skills for interacting with end-users and management.
- Education: A bachelor's degree is preferred but not essential; relevant experience may be considered
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job