Food and Beverage Manager
Salary undisclosed
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Introduction
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.
The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.
We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!
What's the role about?
To lead the integration and delivery of all catering elements, creating an exemplar customer experience, with the aim to maximise the income and profit of the RSPB cafe and catering offer.
Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.
Working as part of the catering team, we need someone who is enthusiastic and hard working, and is determined to make a success of the catering operation.
The Catering Manager Will
We are looking to conduct interviews for this position as soon as possible so please don't delay in responding. We reserve the right to close this vacancy early if we receive sufficient applications for the role’. For further information please contact [email protected]
As part of this application process you will be asked to submit a CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.
The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.
We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!
What's the role about?
To lead the integration and delivery of all catering elements, creating an exemplar customer experience, with the aim to maximise the income and profit of the RSPB cafe and catering offer.
Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.
Working as part of the catering team, we need someone who is enthusiastic and hard working, and is determined to make a success of the catering operation.
The Catering Manager Will
- Ensure the café is delivering the highest standard of customer care.
- Achieve financial targets and Key Performance Indicators (KPI) to deliver against catering goals.
- Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.
- Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.
- Ensure that all catering staff and volunteers are recruited trained and managed in accordance with RSPB guidelines and policy that results efficient team working.
- Be responsible for the planning and efficient day to day running of the café.
- GCSE Maths and English or equivalent.
- Appropriate Catering Qualification e.g. NVQ Catering.
- Computer literate.
- Customer focused with an ability to delivery exemplar customer service experience.
- Knowledge of merchandising and selling principles i.e. upselling and add on sales.
- Sound understanding of systems and procedures necessary to run a commercial catering operation.
- Excellent verbal and written communications skills.
- Ability to plan and prioritise work loads.
- A natural leader who can influence, motivate and inspire people at all levels.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Able to build and maintain strong working relationships.
- Well developed food presentation skills.
- Proven track record of managing a successful catering operation.
- Experience of managing and delivering targets and KPIs for a catering business.
- Experience of analysing and interpreting financial data in a catering environment.
- Experience of working with stock management systems and stock controls.
- Successful experience of leading and managing a diverse team.
- Experience of working at a visitor attraction.
- Multi-site catering experience.
We are looking to conduct interviews for this position as soon as possible so please don't delay in responding. We reserve the right to close this vacancy early if we receive sufficient applications for the role’. For further information please contact [email protected]
As part of this application process you will be asked to submit a CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
Introduction
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.
The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.
We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!
What's the role about?
To lead the integration and delivery of all catering elements, creating an exemplar customer experience, with the aim to maximise the income and profit of the RSPB cafe and catering offer.
Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.
Working as part of the catering team, we need someone who is enthusiastic and hard working, and is determined to make a success of the catering operation.
The Catering Manager Will
We are looking to conduct interviews for this position as soon as possible so please don't delay in responding. We reserve the right to close this vacancy early if we receive sufficient applications for the role’. For further information please contact [email protected]
As part of this application process you will be asked to submit a CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.
The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.
We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!
What's the role about?
To lead the integration and delivery of all catering elements, creating an exemplar customer experience, with the aim to maximise the income and profit of the RSPB cafe and catering offer.
Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.
Working as part of the catering team, we need someone who is enthusiastic and hard working, and is determined to make a success of the catering operation.
The Catering Manager Will
- Ensure the café is delivering the highest standard of customer care.
- Achieve financial targets and Key Performance Indicators (KPI) to deliver against catering goals.
- Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.
- Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.
- Ensure that all catering staff and volunteers are recruited trained and managed in accordance with RSPB guidelines and policy that results efficient team working.
- Be responsible for the planning and efficient day to day running of the café.
- GCSE Maths and English or equivalent.
- Appropriate Catering Qualification e.g. NVQ Catering.
- Computer literate.
- Customer focused with an ability to delivery exemplar customer service experience.
- Knowledge of merchandising and selling principles i.e. upselling and add on sales.
- Sound understanding of systems and procedures necessary to run a commercial catering operation.
- Excellent verbal and written communications skills.
- Ability to plan and prioritise work loads.
- A natural leader who can influence, motivate and inspire people at all levels.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Able to build and maintain strong working relationships.
- Well developed food presentation skills.
- Proven track record of managing a successful catering operation.
- Experience of managing and delivering targets and KPIs for a catering business.
- Experience of analysing and interpreting financial data in a catering environment.
- Experience of working with stock management systems and stock controls.
- Successful experience of leading and managing a diverse team.
- Experience of working at a visitor attraction.
- Multi-site catering experience.
We are looking to conduct interviews for this position as soon as possible so please don't delay in responding. We reserve the right to close this vacancy early if we receive sufficient applications for the role’. For further information please contact [email protected]
As part of this application process you will be asked to submit a CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.