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  4. Click Websites.
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  1. Go to Settings.
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V

Senior Lead Software Engineer (ServiceNow- ITOM)

Salary undisclosed
Checking job availability...
Original
Simplified

Title: Senior Lead Software Engineer (ServiceNow- IT Operations Management - ITOM)

Location: ( EST Time Zones) remote

Total experience : 10+ Years

JD: Minimum experience 8+ years of experience in ServiceNow Platform.

Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance

Key Responsibilities:

  • Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
  • Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
  • Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems
  • Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management
  • Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
  • Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
  • Experience in the configuration, customization, and administration of ServiceNow
  • Ability to perform troubleshooting and resolution of ITOM-related issues.
  • Ability to design and implement complex solutions within the ServiceNow platform.
  • Familiarity with ServiceNow orchestration and automation

Should be certified in any of the following.

CIS ITOM

CIS Discovery

CIS Service Mapping

CIS Event Management

CIS Cloud Provisioning and Governance

Must have certificates excluding the ones above are

CSA

CAD

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Title: Senior Lead Software Engineer (ServiceNow- IT Operations Management - ITOM)

Location: ( EST Time Zones) remote

Total experience : 10+ Years

JD: Minimum experience 8+ years of experience in ServiceNow Platform.

Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance

Key Responsibilities:

  • Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
  • Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
  • Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems
  • Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management
  • Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
  • Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
  • Experience in the configuration, customization, and administration of ServiceNow
  • Ability to perform troubleshooting and resolution of ITOM-related issues.
  • Ability to design and implement complex solutions within the ServiceNow platform.
  • Familiarity with ServiceNow orchestration and automation

Should be certified in any of the following.

CIS ITOM

CIS Discovery

CIS Service Mapping

CIS Event Management

CIS Cloud Provisioning and Governance

Must have certificates excluding the ones above are

CSA

CAD

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job