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ServiceNow Lead engineer (IT Operation Management)

Salary undisclosed

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Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Centre Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

One of our client is looking for a ServiceNow Lead engineer (IT Operation Management) @ Remote Please find below the details of the position.

Job Title: ServiceNow Lead engineer (IT Operation Management)

Location: USA

Position: Remote

Job Description:

Minimum experience 8+ years of experience in ServiceNow Platform.

Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance.

Key Responsibilities:

  • Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
  • Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
  • Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems
  • Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management
  • Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
  • Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
  • Experience in the configuration, customization, and administration of ServiceNow
  • Ability to perform troubleshooting and resolution of ITOM-related issues.
  • Ability to design and implement complex solutions within the ServiceNow platform.
  • Familiarity with ServiceNow orchestration and automation

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to kiruthika dot k at Sensiple dot com

Regards

Kiruthika K| Sensiple Inc.,

kiruthika dot k at Sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Centre Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

One of our client is looking for a ServiceNow Lead engineer (IT Operation Management) @ Remote Please find below the details of the position.

Job Title: ServiceNow Lead engineer (IT Operation Management)

Location: USA

Position: Remote

Job Description:

Minimum experience 8+ years of experience in ServiceNow Platform.

Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance.

Key Responsibilities:

  • Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
  • Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
  • Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems
  • Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management
  • Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
  • Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
  • Experience in the configuration, customization, and administration of ServiceNow
  • Ability to perform troubleshooting and resolution of ITOM-related issues.
  • Ability to design and implement complex solutions within the ServiceNow platform.
  • Familiarity with ServiceNow orchestration and automation

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to kiruthika dot k at Sensiple dot com

Regards

Kiruthika K| Sensiple Inc.,

kiruthika dot k at Sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job