Senior ServiceNow Architect - ITSM, SPM, SPS

Job Title: Senior ServiceNow Architect - ITSM, SPM, SPS
Location: Remote
Duration/Term: Long Term Contract

Job Summary:

We are seeking a highly skilled ServiceNow Architect with 9 to 15+ years of overall experience, including a minimum of 4-5 years as a ServiceNow Developer and at least 3 years as an Architect. The ideal candidate will have deep expertise in ServiceNow modules, strong leadership skills, and the ability to work with global teams in an onshore-offshore model.

Key Responsibilities:

• ServiceNow Expertise: Develop and configure ServiceNow applications, including ITSM, SPS, SPM, and other relevant modules.
• Business Analysis & Documentation: Act as a Business Analyst, capturing user stories, translating requirements into technical solutions, and managing documentation.
• Cloning & Upgrades: Lead and execute cloning and upgrade activities to ensure system stability and performance.
• Team Leadership: Provide mentorship and guidance to development teams, ensuring alignment with best practices and project goals.
• Stakeholder Communication: Collaborate with clients and internal teams to understand business needs and translate them into actionable solutions.
• Global Collaboration: Work with international teams to drive key initiatives and project success.
• Process Improvement: Apply ITIL processes and best practices to enhance ServiceNow implementations.

Qualifications:

• Experience: 9-15+ years of overall experience, with 4-5+ years as a ServiceNow Developer and 3+ years as an Architect.
• Technical Expertise: Strong knowledge of ServiceNow ITSM, SPM, and SPS modules.
• Leadership: Proven track record in team management and mentoring.
• Problem-Solving: Excellent analytical and troubleshooting skills.
• Agile Methodologies: Experience with Agile or Scrum development methodologies.
• Communication: Strong verbal and written communication skills in English.
• Flexibility: Willingness to work extended hours as needed.
• Certifications: ServiceNow certifications and ITIL knowledge preferred.

Key Skills:

ServiceNow, SPM, SPS, ITSM, Cloning & Upgrades, Agile/Scrum, ITIL, Team Leadership, Business Analysis, Global Collaboration, Problem-Solving, Stakeholder Management

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many

Fortune 500 companies Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Title: Senior ServiceNow Architect - ITSM, SPM, SPS
Location: Remote
Duration/Term: Long Term Contract

Job Summary:

We are seeking a highly skilled ServiceNow Architect with 9 to 15+ years of overall experience, including a minimum of 4-5 years as a ServiceNow Developer and at least 3 years as an Architect. The ideal candidate will have deep expertise in ServiceNow modules, strong leadership skills, and the ability to work with global teams in an onshore-offshore model.

Key Responsibilities:

• ServiceNow Expertise: Develop and configure ServiceNow applications, including ITSM, SPS, SPM, and other relevant modules.
• Business Analysis & Documentation: Act as a Business Analyst, capturing user stories, translating requirements into technical solutions, and managing documentation.
• Cloning & Upgrades: Lead and execute cloning and upgrade activities to ensure system stability and performance.
• Team Leadership: Provide mentorship and guidance to development teams, ensuring alignment with best practices and project goals.
• Stakeholder Communication: Collaborate with clients and internal teams to understand business needs and translate them into actionable solutions.
• Global Collaboration: Work with international teams to drive key initiatives and project success.
• Process Improvement: Apply ITIL processes and best practices to enhance ServiceNow implementations.

Qualifications:

• Experience: 9-15+ years of overall experience, with 4-5+ years as a ServiceNow Developer and 3+ years as an Architect.
• Technical Expertise: Strong knowledge of ServiceNow ITSM, SPM, and SPS modules.
• Leadership: Proven track record in team management and mentoring.
• Problem-Solving: Excellent analytical and troubleshooting skills.
• Agile Methodologies: Experience with Agile or Scrum development methodologies.
• Communication: Strong verbal and written communication skills in English.
• Flexibility: Willingness to work extended hours as needed.
• Certifications: ServiceNow certifications and ITIL knowledge preferred.

Key Skills:

ServiceNow, SPM, SPS, ITSM, Cloning & Upgrades, Agile/Scrum, ITIL, Team Leadership, Business Analysis, Global Collaboration, Problem-Solving, Stakeholder Management

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many

Fortune 500 companies Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.