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Customer Service Representative ON SITE

Salary undisclosed

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Location: Manhattan, NY (On-Site) NO REMOTE

Job Description:

We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support.

Responsibilities:

  • Assist customers with inquiries and product/service details
  • Handle customer complaints and provide effective solutions
  • Maintain detailed and up-to-date customer records
  • Work closely with other departments to escalate issues when necessary
  • Participate in ongoing training and improvement initiatives

Qualifications:

  • Strong communication and interpersonal skills
  • Problem-solving mindset with the ability to think on your feet
  • Ability to handle stressful situations with professionalism
  • Detail-oriented and organized
  • Prior experience in customer service is a plus but not required

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Location: Manhattan, NY (On-Site) NO REMOTE

Job Description:

We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support.

Responsibilities:

  • Assist customers with inquiries and product/service details
  • Handle customer complaints and provide effective solutions
  • Maintain detailed and up-to-date customer records
  • Work closely with other departments to escalate issues when necessary
  • Participate in ongoing training and improvement initiatives

Qualifications:

  • Strong communication and interpersonal skills
  • Problem-solving mindset with the ability to think on your feet
  • Ability to handle stressful situations with professionalism
  • Detail-oriented and organized
  • Prior experience in customer service is a plus but not required

Powered by JazzHR

xGgXRRrDNx