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DEPARTMENT: EEG
FACILITY: Tift Regional Medical Center
WORK TYPE: Part Time With Benefits
SHIFT: Daytime
HOURS
Summary
The Scheduling Specialist gathers from physician offices and/or patient information in order to schedule outpatient procedures. Ensures that patients are scheduled in a timely and appropriate manner obtaining all necessary information, interviews and pre-registers patients for outpatient /inpatient procedures, reviews all inpatient and observation admissions, and contacts the pre-certification company to provide demographic and admission diagnosis.
Responsibilities
Other Information
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
FACILITY: Tift Regional Medical Center
WORK TYPE: Part Time With Benefits
SHIFT: Daytime
HOURS
Summary
The Scheduling Specialist gathers from physician offices and/or patient information in order to schedule outpatient procedures. Ensures that patients are scheduled in a timely and appropriate manner obtaining all necessary information, interviews and pre-registers patients for outpatient /inpatient procedures, reviews all inpatient and observation admissions, and contacts the pre-certification company to provide demographic and admission diagnosis.
Responsibilities
- Interviews patients or their representatives by phone/person obtaining personal information or verifying information on file including emergency phone numbers and insurance information.
- Effectively instructs patients with proper protocol in preparing for test ordered by the Physician.
- Effectively answers patient's questions pertaining to test and procedures ordered by the physician.
- Identifies correct patient in scheduling/registration system with Physician's office by verifying patient identifier's (SS#, DOB and Name) at the time of scheduling.
- Verifies correct procedure at time of Scheduling/Indexing in order for correct patient and patient information to be on patients Medical Record chart.
- Verifies signature, date and valid diagnosis on all orders.
- Verifies insurance information by checking eligibility to ensure insurance information is active or inactive. Communicates with physician office to any insurance discrepancies.
- Collects deductibles and co-pay/co-insurance and any other payment per hospital policies.
- Understands the MSP questionnaire to determine appropriate primary insurance.
- Understands and completes the MSP questionnaire to determine appropriate primary insurance at time of pre-registration or registration.
- Screens for Medical Necessity using Care Medic or other Medical Necessity system and communicates with the physicians' offices for needed information at time of Scheduling, Pre-registration and registration of patient.
- Ask all pertinent questions concerning HIPAA regulations and enters information appropriately into system and distributes any information to patient.
- Verifies any communication barriers at time of Scheduling with Physician offices/Patient and enters into system.
- Ensures that the correct admitting physician is entered in the system.
- Demonstrates the ability to be flexible and organized as well as functional under stressful conditions.
- Notifies appropriate areas timely regarding add-on or STAT procedures.
- Uses available resources to ensure correct exam is scheduled.
- Reviews procedure's assigned scheduling instructions to ensure procedure is scheduled correctly.
- Enters applicable notes in the scheduling system as appropriate.
- Keys information into scheduling system an/or QCI in timely manner.
- Enters appropriate notes on all accounts including authorization numbers/ notes in order for admission/ Case Management to view all pertinent information and all other documents in a timely manner.
- Scans or indexes valid/complete orders, pre-certification/ authorizations information and all other documents in a timely manner.
- Understands and completes estimated point of service forms.
- Verifies pre certification process is complete and all accounts, notifying physician's office and patients of any denials/reschedules.
- Corrects AHIQA in a timely manner and turns in report at the end of the day.
- Completes all required projects/reports in a timely manner.
- Works reports to make sure pre-certification information is completed in a timely manner .
- Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified.
- Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
- Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
- Offers suggestions on ways to improve operations of department and reduce costs.
- Attends all mandatory education programs.
- Improves self-knowledge through voluntarily attending continuing education/certification classes.
- Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
- Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
- Volunteers/participates on hospital committees, functions, and department projects.
- Manages resources effectively.
- Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
- Makes good use of time so as to not create needless overtime.
- High School Diploma
- GED
Other Information
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
DEPARTMENT: EEG
FACILITY: Tift Regional Medical Center
WORK TYPE: Part Time With Benefits
SHIFT: Daytime
HOURS
Summary
The Scheduling Specialist gathers from physician offices and/or patient information in order to schedule outpatient procedures. Ensures that patients are scheduled in a timely and appropriate manner obtaining all necessary information, interviews and pre-registers patients for outpatient /inpatient procedures, reviews all inpatient and observation admissions, and contacts the pre-certification company to provide demographic and admission diagnosis.
Responsibilities
Other Information
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
FACILITY: Tift Regional Medical Center
WORK TYPE: Part Time With Benefits
SHIFT: Daytime
HOURS
Summary
The Scheduling Specialist gathers from physician offices and/or patient information in order to schedule outpatient procedures. Ensures that patients are scheduled in a timely and appropriate manner obtaining all necessary information, interviews and pre-registers patients for outpatient /inpatient procedures, reviews all inpatient and observation admissions, and contacts the pre-certification company to provide demographic and admission diagnosis.
Responsibilities
- Interviews patients or their representatives by phone/person obtaining personal information or verifying information on file including emergency phone numbers and insurance information.
- Effectively instructs patients with proper protocol in preparing for test ordered by the Physician.
- Effectively answers patient's questions pertaining to test and procedures ordered by the physician.
- Identifies correct patient in scheduling/registration system with Physician's office by verifying patient identifier's (SS#, DOB and Name) at the time of scheduling.
- Verifies correct procedure at time of Scheduling/Indexing in order for correct patient and patient information to be on patients Medical Record chart.
- Verifies signature, date and valid diagnosis on all orders.
- Verifies insurance information by checking eligibility to ensure insurance information is active or inactive. Communicates with physician office to any insurance discrepancies.
- Collects deductibles and co-pay/co-insurance and any other payment per hospital policies.
- Understands the MSP questionnaire to determine appropriate primary insurance.
- Understands and completes the MSP questionnaire to determine appropriate primary insurance at time of pre-registration or registration.
- Screens for Medical Necessity using Care Medic or other Medical Necessity system and communicates with the physicians' offices for needed information at time of Scheduling, Pre-registration and registration of patient.
- Ask all pertinent questions concerning HIPAA regulations and enters information appropriately into system and distributes any information to patient.
- Verifies any communication barriers at time of Scheduling with Physician offices/Patient and enters into system.
- Ensures that the correct admitting physician is entered in the system.
- Demonstrates the ability to be flexible and organized as well as functional under stressful conditions.
- Notifies appropriate areas timely regarding add-on or STAT procedures.
- Uses available resources to ensure correct exam is scheduled.
- Reviews procedure's assigned scheduling instructions to ensure procedure is scheduled correctly.
- Enters applicable notes in the scheduling system as appropriate.
- Keys information into scheduling system an/or QCI in timely manner.
- Enters appropriate notes on all accounts including authorization numbers/ notes in order for admission/ Case Management to view all pertinent information and all other documents in a timely manner.
- Scans or indexes valid/complete orders, pre-certification/ authorizations information and all other documents in a timely manner.
- Understands and completes estimated point of service forms.
- Verifies pre certification process is complete and all accounts, notifying physician's office and patients of any denials/reschedules.
- Corrects AHIQA in a timely manner and turns in report at the end of the day.
- Completes all required projects/reports in a timely manner.
- Works reports to make sure pre-certification information is completed in a timely manner .
- Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified.
- Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
- Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
- Offers suggestions on ways to improve operations of department and reduce costs.
- Attends all mandatory education programs.
- Improves self-knowledge through voluntarily attending continuing education/certification classes.
- Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
- Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
- Volunteers/participates on hospital committees, functions, and department projects.
- Manages resources effectively.
- Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
- Makes good use of time so as to not create needless overtime.
- High School Diploma
- GED
Other Information
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.