Program Coordinator (HR)

There is only one city in the country that can say it is the Nation’s Capital – Washington, D.C. Given that distinction, The Metropolitan Police Department is the premiere law enforcement organization in the city. We receive over 22 million visitors a year, have almost 700,000 residents, and 21,000 private business. The Department consists of more than 4,200 members: approximately 3,550 sworn members and over 650 civilian employees. We are one of the most diverse and highly trained departments in the country. We have the honor of safeguarding and protecting not only our nation’s residents, but also people from all over the world.

The Metropolitan Police Department (MPD) offers an attractive benefits package. The benefits package includes competitive compensation, health insurance, prescription drug coverage, dental, vision, short and long term disability and life insurance, as well a strong retirement benefit and savings options. Employees are also eligible for our employer contributed 401a plan after one year of employment. Additional perks such as discounts on wireless carriers, gym memberships, amusement park tickets and much more! Additional information can be found at: DCHR Benefits

The Program Coordinator position is located in the Metropolitan Police Department (MPD), Organizational Culture and Wellness Bureau (OCWB), Human Resources Management Division (HRMD). The purpose of this position is to support key HR functions such as leave administration, performance management, awards and recognition, and discipline appeals and other related programs. The incumbent develops, implements, and evaluates HR programs, provides technical guidance, ensures compliance with laws and regulations, and facilitates training and communication strategies and assists in the coordination and implementation of a range of diverse administrative program management duties, ensuring compliance with federal regulations, MPD policies, and operational standards.

The Incumbent Will Be Responsible For The Following

• Administers and oversees leave programs, including Paid Family Leave (PFL), Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Workers’ Compensation, Advanced Sick/Annual Leave, and Leave Without Pay (LWOP).
• Interprets and applies federal and District of Columbia leave laws, ensuring adherence to compliance standards.
• Supports cross-training efforts, ensuring continuity of HR program functions across teams.
• Provides technical guidance to employees and supervisors regarding leave policies and procedures.
• Develops and delivers training on leave administration, ADA compliance and performance management and improvement programs, including distribution of training materials.
• Monitors leave usage trends, generates reports for leadership, and recommends policy improvements.
• Evaluates employee requests for ADA accommodations and leave programs and ensures compliance with established policies.
• Oversees coordination of the performance appraisal tracking to ensure timely completion of appraisals.
• Responds to routine HR program management inquiries regarding program management policies and provides front-line customer service support to managers and employees.
• Assists in the planning and coordination of employee recognition programs, including award ceremonies and milestone recognitions.
• Ensures award nomination and selection processes align with established policies, monitors records of award recipients and prepares reports on participation and effectiveness and supports communication efforts to promote recognition programs across the department.
• Oversees tracking of disciplinary actions, discipline appeals process, including scheduling hearings and preparing case files.
• Prepares correspondence, reports, and presentations related to HR programs.
• Provides subject matter expertise on performance evaluations, performance improvement plans (PIPs), and corrective actions.
• Monitors and evaluates the effectiveness of program management policies and suggests improvements.
• Ensures compliance with all applicable regulations and agency policies.
• Compiles and analyzes data to assess trends and improve program outcomes.
• Provides technical guidance to Program Coordinators and Program Assistant and special HR assignments and compiles and analyzes HR data, identifying trends and developing recommendations for leadership.
• Develops policies, reports, and correspondence related to HR program operations and assists with special HR projects.
• Performs other related duties as assigned.
  
  

Qualifications

• Expert knowledge of federal and District of Columbia HR laws, including FMLA, ADA, PFL, Workers’ Compensation, and familiarity with performance management best practices.
• Strong understanding of HR laws, particularly those related to leave and accommodations.
• Ability to analyze complex HR issues and recommend appropriate solutions.
• Ability and skill to comprehend and interpret federal and District laws, ordinances, regulations and guidelines such as the District Personnel Manual (DPM) and collective bargaining agreements (CBAs).
• Ability to write extensive reports, emails and memorandums clearly, concisely, and in a timely fashion with minimal editing required.
• Excellent customer service and interpersonal skills to establish and maintain an effective working relationship with all levels of management officials.
• Excellent communication and interpersonal skills.
• Ability to train employees and management on program management related topics.
• Advanced proficiency in HR information systems and reporting and tracking tools.
• Advanced knowledge of Microsoft Office and other programs used to create and analyze data, statistics, create correspondence and presentations.
• Ability to coordinate the activities of a comprehensive Performance Improvement Plan.
• Ability and skill in building and maintaining effective working relationships with bureau/division heads, supervisors, employees and their representatives.
• Expert analysis on HR program policies and their impact on agency operations.
• Ability to ensure compliance with federal and District employment regulations, including the District Personnel Manual (DPM) and collective bargaining agreements (CBAs).
• Experience developing and delivering training on HR-related topics.
• Proficiency in HR information systems and data analysis tools.
• Excellent communication and problem-solving skills to navigate complex HR matters.
  
  

Licensures, Certifications And Other Requirements

Possession of a SPHR, PHR, SHRM-SCP, SHRM-CP, IPMA-CP, IPMA-CS, or an equivalent professional human resource certification is preferred.

Education

High School or Equivalent

Work Experience

Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-12 grade level, or its non-District equivalent, gained from public or private sector, with expertise in leave administration. Strong knowledge of HR laws and policies, including FMLA, ADA, PFL, performance management, employee awards and recognition programs and disciplinary appeals, employee recognition programs.

Physical Demands

The work is sedentary. Work requires sitting, walking and standing as well as some travel to and attendance at meetings and conferences.

Work Environment

The work is performed in an office setting with occasional travel required for training sessions, hearings, and agency events.

Other Significant Factors

Promotion Potential: No Known Promotion Potential.

This position may be considered an Emergency or Essential position. The position is part of a 24/7 operation and is subject to non-traditional work hours including rotating shifts, shift work and working weekends and holidays.

This Position Is Deemed As “Security Sensitive” Pursuant To Chapter 4 Of The D.C. Personnel Regulations, In Addition To The General Suitability Screening And Criminal Background Check (pre-employment And Periodic), Individuals May Be Subject To The Following Checks And Tests

• Traffic record check (as applicable);
• Pre-employment drug and alcohol test (as applicable);
• Consumer credit check (as applicable);
• Reasonable suspicion drug and alcohol test;
• Random drug and alcohol test;
• Return to duty or follow-up drug and alcohol test; and
• Post-accident or incident drug and alcohol test.
  
  

The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.

Click here to review additional information Employment Disclosure & Information for Applicants

There is only one city in the country that can say it is the Nation’s Capital – Washington, D.C. Given that distinction, The Metropolitan Police Department is the premiere law enforcement organization in the city. We receive over 22 million visitors a year, have almost 700,000 residents, and 21,000 private business. The Department consists of more than 4,200 members: approximately 3,550 sworn members and over 650 civilian employees. We are one of the most diverse and highly trained departments in the country. We have the honor of safeguarding and protecting not only our nation’s residents, but also people from all over the world.

The Metropolitan Police Department (MPD) offers an attractive benefits package. The benefits package includes competitive compensation, health insurance, prescription drug coverage, dental, vision, short and long term disability and life insurance, as well a strong retirement benefit and savings options. Employees are also eligible for our employer contributed 401a plan after one year of employment. Additional perks such as discounts on wireless carriers, gym memberships, amusement park tickets and much more! Additional information can be found at: DCHR Benefits

The Program Coordinator position is located in the Metropolitan Police Department (MPD), Organizational Culture and Wellness Bureau (OCWB), Human Resources Management Division (HRMD). The purpose of this position is to support key HR functions such as leave administration, performance management, awards and recognition, and discipline appeals and other related programs. The incumbent develops, implements, and evaluates HR programs, provides technical guidance, ensures compliance with laws and regulations, and facilitates training and communication strategies and assists in the coordination and implementation of a range of diverse administrative program management duties, ensuring compliance with federal regulations, MPD policies, and operational standards.

The Incumbent Will Be Responsible For The Following

• Administers and oversees leave programs, including Paid Family Leave (PFL), Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Workers’ Compensation, Advanced Sick/Annual Leave, and Leave Without Pay (LWOP).
• Interprets and applies federal and District of Columbia leave laws, ensuring adherence to compliance standards.
• Supports cross-training efforts, ensuring continuity of HR program functions across teams.
• Provides technical guidance to employees and supervisors regarding leave policies and procedures.
• Develops and delivers training on leave administration, ADA compliance and performance management and improvement programs, including distribution of training materials.
• Monitors leave usage trends, generates reports for leadership, and recommends policy improvements.
• Evaluates employee requests for ADA accommodations and leave programs and ensures compliance with established policies.
• Oversees coordination of the performance appraisal tracking to ensure timely completion of appraisals.
• Responds to routine HR program management inquiries regarding program management policies and provides front-line customer service support to managers and employees.
• Assists in the planning and coordination of employee recognition programs, including award ceremonies and milestone recognitions.
• Ensures award nomination and selection processes align with established policies, monitors records of award recipients and prepares reports on participation and effectiveness and supports communication efforts to promote recognition programs across the department.
• Oversees tracking of disciplinary actions, discipline appeals process, including scheduling hearings and preparing case files.
• Prepares correspondence, reports, and presentations related to HR programs.
• Provides subject matter expertise on performance evaluations, performance improvement plans (PIPs), and corrective actions.
• Monitors and evaluates the effectiveness of program management policies and suggests improvements.
• Ensures compliance with all applicable regulations and agency policies.
• Compiles and analyzes data to assess trends and improve program outcomes.
• Provides technical guidance to Program Coordinators and Program Assistant and special HR assignments and compiles and analyzes HR data, identifying trends and developing recommendations for leadership.
• Develops policies, reports, and correspondence related to HR program operations and assists with special HR projects.
• Performs other related duties as assigned.
  
  

Qualifications

• Expert knowledge of federal and District of Columbia HR laws, including FMLA, ADA, PFL, Workers’ Compensation, and familiarity with performance management best practices.
• Strong understanding of HR laws, particularly those related to leave and accommodations.
• Ability to analyze complex HR issues and recommend appropriate solutions.
• Ability and skill to comprehend and interpret federal and District laws, ordinances, regulations and guidelines such as the District Personnel Manual (DPM) and collective bargaining agreements (CBAs).
• Ability to write extensive reports, emails and memorandums clearly, concisely, and in a timely fashion with minimal editing required.
• Excellent customer service and interpersonal skills to establish and maintain an effective working relationship with all levels of management officials.
• Excellent communication and interpersonal skills.
• Ability to train employees and management on program management related topics.
• Advanced proficiency in HR information systems and reporting and tracking tools.
• Advanced knowledge of Microsoft Office and other programs used to create and analyze data, statistics, create correspondence and presentations.
• Ability to coordinate the activities of a comprehensive Performance Improvement Plan.
• Ability and skill in building and maintaining effective working relationships with bureau/division heads, supervisors, employees and their representatives.
• Expert analysis on HR program policies and their impact on agency operations.
• Ability to ensure compliance with federal and District employment regulations, including the District Personnel Manual (DPM) and collective bargaining agreements (CBAs).
• Experience developing and delivering training on HR-related topics.
• Proficiency in HR information systems and data analysis tools.
• Excellent communication and problem-solving skills to navigate complex HR matters.
  
  

Licensures, Certifications And Other Requirements

Possession of a SPHR, PHR, SHRM-SCP, SHRM-CP, IPMA-CP, IPMA-CS, or an equivalent professional human resource certification is preferred.

Education

High School or Equivalent

Work Experience

Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-12 grade level, or its non-District equivalent, gained from public or private sector, with expertise in leave administration. Strong knowledge of HR laws and policies, including FMLA, ADA, PFL, performance management, employee awards and recognition programs and disciplinary appeals, employee recognition programs.

Physical Demands

The work is sedentary. Work requires sitting, walking and standing as well as some travel to and attendance at meetings and conferences.

Work Environment

The work is performed in an office setting with occasional travel required for training sessions, hearings, and agency events.

Other Significant Factors

Promotion Potential: No Known Promotion Potential.

This position may be considered an Emergency or Essential position. The position is part of a 24/7 operation and is subject to non-traditional work hours including rotating shifts, shift work and working weekends and holidays.

This Position Is Deemed As “Security Sensitive” Pursuant To Chapter 4 Of The D.C. Personnel Regulations, In Addition To The General Suitability Screening And Criminal Background Check (pre-employment And Periodic), Individuals May Be Subject To The Following Checks And Tests

• Traffic record check (as applicable);
• Pre-employment drug and alcohol test (as applicable);
• Consumer credit check (as applicable);
• Reasonable suspicion drug and alcohol test;
• Random drug and alcohol test;
• Return to duty or follow-up drug and alcohol test; and
• Post-accident or incident drug and alcohol test.
  
  

The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.

Click here to review additional information Employment Disclosure & Information for Applicants