Marketing Operations Lead

Position Summary

We’re searching for a Marketing Operations Lead to our dynamic North America Service Business team (NASB) at Samsung Electronics America. This position will support both our consumer business focused on our software and services that keep consumers engaged daily. Products like Samsung TV Plus, Samsung Gaming Hub, Art Store, Samsung News and Galaxy Store are bringing ‘everyday extraordinary’ to millions of consumers across the globe. This role will elevate the awareness of Samsung’s portfolio of services and shape how media, consumers, advertisers and partners perceive them.

Additionally, this Ops role will support Marketing and partners across our Ads business. Samsung Ads is an advanced advertising platform where advertisers find and connect with audiences across over 100M Samsung Households around the world. Samsung Ads delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory. Using our data, insights, and scale, we help advertisers reach consumers across CTV, our native apps, mobile and desktop. With Samsung Ads, advertisers can buy the way they want, reach who they need, and prove business results.

We’re a CTV-centric ecosystem that’s redefining the future of advertising. Integrating the physical and digital worlds, we help brands drive business outcomes by thoughtfully reaching the consumers who have welcomed Samsung into their lives. Our quality data and pursuit of better is the fuel that drives us ever forward. And like our tech, we’re getting smarter every step of the way. We are on a mission to deliver more.

We are proud to have built a world-class organization, grounded in an entrepreneurial and collaborative spirit. Working at Samsung offers one of the best environments in the industry to learn just how fast you can grow, how much you can achieve, and how good you can be. We thrive on problem-solving, breaking new ground, and enjoying every part of the journey.

Role And Responsibilities

The Opportunity

We’re looking for a confident individual with strong Organizational Operations, Finance and Project Management skills who understands the importance of delivering impactful results. This person will have experience in working across multiple stakeholders and managing core projects from start to finish. This position requires strong strategic thinking capacity to develop and drive project plans, Marketing budget strategies and find organizational efficiencies while aligning outcomes with company objectives. If this is you, we’d love to meet you!

Skills And Qualifications

Responsibilities include:

• Lead FinOps team focused on overall process and Marketing budget spend - developing improvements and strategies for effective spend
• Lead annual / quarterly planning process in partnership with finance and cross functional partners.
• Align teams and identify opportunities to evolve operational processes across the marketing organization and in partnership with business units.
• Manage organizational health inclusive of a new onboarding program and operational rigor across timelines, RACI’s, Intakes and reporting standardization
• Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems.
• Drive communication throughout the team and our partners within the marketing organization.
• Build and present strategic organizational shifts to better support our stakeholder entities inclusive of Executive leadership content dev
• Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way
  
  

Qualifications

• 7+ years working in a Marketing Operations position.
• Strategic problem solver with expertise in operations management and a background in marketing, product marketing, operations, or analytics.
• Proven success solving complicated process problems. Extraordinary ability to program manage across complex operations.
• Strong influencing skills, the ability to develop strong relationships and communicate up, across and down in the org structure are critical to success in this role.
• Strong understanding of the CTV and OTT landscape inclusive of vendors and players.
• Excellent verbal and written communication skills with the ability to communicate at all organizational levels specifically our global finance teams, with ongoing realignment as needed
• Passion for automating and improving processes, and the drive to adopt the latest technology tools.
• Flexible and open working style, with an ability to quickly establish trust and credibility.
• We are looking for high level of integrity, passion in providing this vital service to the platform and sense of urgency to “make things happen”.
• Bachelor’s degree in Business, Advertising, Marketing or related field preferred.
  
  
  

Salary Range Pay Transparency: Compensation for this role, for candidates based in New York, NY is expected to be between: $130,000 ~ $155,000 . Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
  
  
  

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
  
  
  

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Position Summary

We’re searching for a Marketing Operations Lead to our dynamic North America Service Business team (NASB) at Samsung Electronics America. This position will support both our consumer business focused on our software and services that keep consumers engaged daily. Products like Samsung TV Plus, Samsung Gaming Hub, Art Store, Samsung News and Galaxy Store are bringing ‘everyday extraordinary’ to millions of consumers across the globe. This role will elevate the awareness of Samsung’s portfolio of services and shape how media, consumers, advertisers and partners perceive them.

Additionally, this Ops role will support Marketing and partners across our Ads business. Samsung Ads is an advanced advertising platform where advertisers find and connect with audiences across over 100M Samsung Households around the world. Samsung Ads delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory. Using our data, insights, and scale, we help advertisers reach consumers across CTV, our native apps, mobile and desktop. With Samsung Ads, advertisers can buy the way they want, reach who they need, and prove business results.

We’re a CTV-centric ecosystem that’s redefining the future of advertising. Integrating the physical and digital worlds, we help brands drive business outcomes by thoughtfully reaching the consumers who have welcomed Samsung into their lives. Our quality data and pursuit of better is the fuel that drives us ever forward. And like our tech, we’re getting smarter every step of the way. We are on a mission to deliver more.

We are proud to have built a world-class organization, grounded in an entrepreneurial and collaborative spirit. Working at Samsung offers one of the best environments in the industry to learn just how fast you can grow, how much you can achieve, and how good you can be. We thrive on problem-solving, breaking new ground, and enjoying every part of the journey.

Role And Responsibilities

The Opportunity

We’re looking for a confident individual with strong Organizational Operations, Finance and Project Management skills who understands the importance of delivering impactful results. This person will have experience in working across multiple stakeholders and managing core projects from start to finish. This position requires strong strategic thinking capacity to develop and drive project plans, Marketing budget strategies and find organizational efficiencies while aligning outcomes with company objectives. If this is you, we’d love to meet you!

Skills And Qualifications

Responsibilities include:

• Lead FinOps team focused on overall process and Marketing budget spend - developing improvements and strategies for effective spend
• Lead annual / quarterly planning process in partnership with finance and cross functional partners.
• Align teams and identify opportunities to evolve operational processes across the marketing organization and in partnership with business units.
• Manage organizational health inclusive of a new onboarding program and operational rigor across timelines, RACI’s, Intakes and reporting standardization
• Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems.
• Drive communication throughout the team and our partners within the marketing organization.
• Build and present strategic organizational shifts to better support our stakeholder entities inclusive of Executive leadership content dev
• Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way
  
  

Qualifications

• 7+ years working in a Marketing Operations position.
• Strategic problem solver with expertise in operations management and a background in marketing, product marketing, operations, or analytics.
• Proven success solving complicated process problems. Extraordinary ability to program manage across complex operations.
• Strong influencing skills, the ability to develop strong relationships and communicate up, across and down in the org structure are critical to success in this role.
• Strong understanding of the CTV and OTT landscape inclusive of vendors and players.
• Excellent verbal and written communication skills with the ability to communicate at all organizational levels specifically our global finance teams, with ongoing realignment as needed
• Passion for automating and improving processes, and the drive to adopt the latest technology tools.
• Flexible and open working style, with an ability to quickly establish trust and credibility.
• We are looking for high level of integrity, passion in providing this vital service to the platform and sense of urgency to “make things happen”.
• Bachelor’s degree in Business, Advertising, Marketing or related field preferred.
  
  
  

Salary Range Pay Transparency: Compensation for this role, for candidates based in New York, NY is expected to be between: $130,000 ~ $155,000 . Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
  
  
  

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
  
  
  

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.