UX Writer

Responsibilities

• Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience.
• Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions
• Help develop and execute a content strategy for our public website and customer portals, ensuring alignment with user needs and business goals
• Support content style guides and best practices for consistent messaging and tone across all consumer digital touchpoints
• Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement
• Collaborate with other departments to ensure regulatory compliance and industry standards for content
• Adapt efficiently to changing project timelines and/or requirements, demonstrating a proactive approach to content
• Develop and document content and information architecture, ensuring smooth user flows

Qualifications

• Bachelor's degree in English, Communications, Journalism, or related field
• Minimum 3-5 years of relevant writing experience in digital audiences. Experience in the healthcare or insurance industry is a plus.
• Strong portfolio showcasing intuitive UX writing samples
• Understanding of Web Accessibility Content Guidelines (WCAG) and experience writing accessible content
• Experience with a content style guide preferred. Contributing to its creation is a plus.
• Proficient written and verbal communication skills
• Strong time-management skills with the ability to manage multiple projects and stakeholders
• Familiarity with Figma, Microsoft 365, Jira and other design tools
• Basic understanding of HTML/CSS is a plus

Mid-level content designer and product designer:

• Curious and teachable
• Able to follow directions and work under supervision
• Humble and team-oriented
• Open to feedback and willing to improve
• Calm, measured, and authoritative
• Flexibility to adapt to changing project requirements and priorities
• Strong communication skills
• Attention to detail
• Collaborative
• Empathetic
• Problem-solving skills
• Pragmatic and able to prioritize effectively
• Ability to give and receive constructive feedback
• Able to influence partners and build relationships
• Time management skills to handle multiple projects and deadlines

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Responsibilities

• Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience.
• Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions
• Help develop and execute a content strategy for our public website and customer portals, ensuring alignment with user needs and business goals
• Support content style guides and best practices for consistent messaging and tone across all consumer digital touchpoints
• Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement
• Collaborate with other departments to ensure regulatory compliance and industry standards for content
• Adapt efficiently to changing project timelines and/or requirements, demonstrating a proactive approach to content
• Develop and document content and information architecture, ensuring smooth user flows

Qualifications

• Bachelor's degree in English, Communications, Journalism, or related field
• Minimum 3-5 years of relevant writing experience in digital audiences. Experience in the healthcare or insurance industry is a plus.
• Strong portfolio showcasing intuitive UX writing samples
• Understanding of Web Accessibility Content Guidelines (WCAG) and experience writing accessible content
• Experience with a content style guide preferred. Contributing to its creation is a plus.
• Proficient written and verbal communication skills
• Strong time-management skills with the ability to manage multiple projects and stakeholders
• Familiarity with Figma, Microsoft 365, Jira and other design tools
• Basic understanding of HTML/CSS is a plus

Mid-level content designer and product designer:

• Curious and teachable
• Able to follow directions and work under supervision
• Humble and team-oriented
• Open to feedback and willing to improve
• Calm, measured, and authoritative
• Flexibility to adapt to changing project requirements and priorities
• Strong communication skills
• Attention to detail
• Collaborative
• Empathetic
• Problem-solving skills
• Pragmatic and able to prioritize effectively
• Ability to give and receive constructive feedback
• Able to influence partners and build relationships
• Time management skills to handle multiple projects and deadlines

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.