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Jobs or company...

Senior ServiceNow Technical Consultant (Remote)

Salary undisclosed
Checking job availability...
Original
Simplified


I am seeking a highly skilled and experienced ServiceNow Technical Consultant to join our team. The ideal candidate will have a strong technical background in ServiceNow platform with a focus on IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Configuration Management Database (CMDB). As a ServiceNow Technical Consultant, you will be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform to meet the business needs of our clients.


Key Responsibilities:



  • Lead the technical design, implementation, and support of ServiceNow modules including ITSM, ITOM, ITAM, and CMDB.

  • Work closely with business stakeholders to understand requirements and design scalable solutions using the ServiceNow platform.

  • Develop and configure ServiceNow applications, forms, workflows, business rules, and notifications.

  • Integrate ServiceNow with other enterprise systems and applications.

  • Provide technical expertise in troubleshooting and resolving complex ServiceNow platform issues.

  • Assist with platform upgrades, patches, and security configurations.

  • Collaborate with cross-functional teams including developers, business analysts, and project managers to ensure successful project delivery.

  • Provide training and support to end-users and internal teams.

  • Ensure that ServiceNow solutions align with best practices and governance standards.

  • Drive continuous improvement by recommending enhancements to improve performance, usability, and automation within the platform.


Requirements:



  • CSA (Certified System Administrator) certification is a must.

  • Minimum of 5 years of experience working with the ServiceNow platform, specifically with ITSM, ITOM, ITAM, and CMDB modules.

  • Strong hands-on experience with ServiceNow configuration and customization.

  • Proven experience in implementing ServiceNow ITSM, ITOM, ITAM, and CMDB solutions in a large enterprise environment.

  • In-depth knowledge of ServiceNow scripting, including Business Rules, Script Includes, Client Scripts, and UI Policies.

  • Experience with ServiceNow integration technologies like REST and SOAP web services, MID Servers, and ETL tools.

  • Strong problem-solving and troubleshooting skills.

  • Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.

  • Ability to work in a fast-paced environment, managing multiple projects simultaneously.

  • A collaborative team player with the ability to work independently when required.


Preferred Skills:



  • ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, ITAM, CMDB).

  • Experience with Agile methodologies and tools.

  • Knowledge of other ServiceNow products such as Virtual Agent, Performance Analytics, or Security Incident Response is a plus.

  • Experience with ITIL processes and frameworks.



Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job


I am seeking a highly skilled and experienced ServiceNow Technical Consultant to join our team. The ideal candidate will have a strong technical background in ServiceNow platform with a focus on IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Configuration Management Database (CMDB). As a ServiceNow Technical Consultant, you will be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform to meet the business needs of our clients.


Key Responsibilities:



  • Lead the technical design, implementation, and support of ServiceNow modules including ITSM, ITOM, ITAM, and CMDB.

  • Work closely with business stakeholders to understand requirements and design scalable solutions using the ServiceNow platform.

  • Develop and configure ServiceNow applications, forms, workflows, business rules, and notifications.

  • Integrate ServiceNow with other enterprise systems and applications.

  • Provide technical expertise in troubleshooting and resolving complex ServiceNow platform issues.

  • Assist with platform upgrades, patches, and security configurations.

  • Collaborate with cross-functional teams including developers, business analysts, and project managers to ensure successful project delivery.

  • Provide training and support to end-users and internal teams.

  • Ensure that ServiceNow solutions align with best practices and governance standards.

  • Drive continuous improvement by recommending enhancements to improve performance, usability, and automation within the platform.


Requirements:



  • CSA (Certified System Administrator) certification is a must.

  • Minimum of 5 years of experience working with the ServiceNow platform, specifically with ITSM, ITOM, ITAM, and CMDB modules.

  • Strong hands-on experience with ServiceNow configuration and customization.

  • Proven experience in implementing ServiceNow ITSM, ITOM, ITAM, and CMDB solutions in a large enterprise environment.

  • In-depth knowledge of ServiceNow scripting, including Business Rules, Script Includes, Client Scripts, and UI Policies.

  • Experience with ServiceNow integration technologies like REST and SOAP web services, MID Servers, and ETL tools.

  • Strong problem-solving and troubleshooting skills.

  • Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.

  • Ability to work in a fast-paced environment, managing multiple projects simultaneously.

  • A collaborative team player with the ability to work independently when required.


Preferred Skills:



  • ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, ITAM, CMDB).

  • Experience with Agile methodologies and tools.

  • Knowledge of other ServiceNow products such as Virtual Agent, Performance Analytics, or Security Incident Response is a plus.

  • Experience with ITIL processes and frameworks.



Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job