Medical Information Specialist (HYBRID)

Please note that this position is hybrid (3 days in office) in Titusville, NJ.

Please note that this is a 1-year contract position.

- PharmD required
- Will be taking calls, chats, emails and providing responses to customers
- Excellent Communication Skills
- Will be handling adverse events on product quality, and will be submitting inquiries
- Main FOCUS of role: Responding to medical related requests
- Must have at least 2 years of experience

Top Skills:
- Communication Skills
- Must be able to work independently BUT also work together as a TEAM
- Should have good analytical skills

Possible candidates could have backgrounds in:
- Retail Pharmacy
- Hospital Pharmacy
- or a Pharmacist at a clinical company

Top Three Skills:

Ability to communicate clearly and concisely
Ability to work in both a team setting and as an individual contributor
Ability to provide excellent customer service

Description:

This position is for a frontline Therapeutic Specialist who will be responsible for engaging healthcare professionals across all therapeutic areas in rich clinical dialogue by responding to unsolicited medical inquiries. The specialist may provide ad hoc customer support in the form of clinical discussions and/or literature search analysis. They will also assist with omnichannel processing and daily reconciliation support. Responsibilities also include compliance intake/reporting by identifying and documenting adverse events and/or product quality complaints. The specialist may interact with business partners external to the MISE.

Applicants must provide their phone number. Reference job number A4549.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Please note that this position is hybrid (3 days in office) in Titusville, NJ.

Please note that this is a 1-year contract position.

- PharmD required
- Will be taking calls, chats, emails and providing responses to customers
- Excellent Communication Skills
- Will be handling adverse events on product quality, and will be submitting inquiries
- Main FOCUS of role: Responding to medical related requests
- Must have at least 2 years of experience

Top Skills:
- Communication Skills
- Must be able to work independently BUT also work together as a TEAM
- Should have good analytical skills

Possible candidates could have backgrounds in:
- Retail Pharmacy
- Hospital Pharmacy
- or a Pharmacist at a clinical company

Top Three Skills:

Ability to communicate clearly and concisely
Ability to work in both a team setting and as an individual contributor
Ability to provide excellent customer service

Description:

This position is for a frontline Therapeutic Specialist who will be responsible for engaging healthcare professionals across all therapeutic areas in rich clinical dialogue by responding to unsolicited medical inquiries. The specialist may provide ad hoc customer support in the form of clinical discussions and/or literature search analysis. They will also assist with omnichannel processing and daily reconciliation support. Responsibilities also include compliance intake/reporting by identifying and documenting adverse events and/or product quality complaints. The specialist may interact with business partners external to the MISE.

Applicants must provide their phone number. Reference job number A4549.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.