Business Analyst Sales Operations

Job Title: Business Analyst Sales Operations

JOB SUMMARY:
We are seeking an Analyst to play a key role in optimizing sales processes, improving data integrity, and supporting revenue growth initiatives. Acting as a utility player, this individual will leverage SQL, Microsoft Office, Power BI/Tableau, and HubSpot to analyze sales performance, streamline workflows, and enhance decision-making.

This role requires strong analytical skills, structured and critical thinking, attention to detail, and the ability to work cross-functionally with Business Development, Product, Market Operations, Delivery Service Partner Operations teams. The ideal candidate is self-motivated, detail-oriented, and capable of translating complex data into actionable insights that drive efficiency and revenue growth.

KEY DUTIES AND RESPONSIBILITIES:

Sales Operations & Process Optimization

• Manage and optimize sales tools, including CRM (HubSpot) and reporting platforms, ensuring data accuracy and usability.
• Support sales forecasting, pipeline management and analysis, and performance tracking to drive data-informed decision-making.
• Collaborate with sales representatives to help them build pitch decks for prospective enterprise customers
• Identify inefficiencies in the sales funnel and recommend process improvements to increase conversion rates.
• Assist in defining and enforcing sales processes, SOPs, and governance frameworks.
• Collaborate with sales leadership to develop incentive models and variable compensation compensation analysis and work cross-functionally to develop related reports.

Data & Reporting

• Ensure data accuracy and integritywithin HubSpot CRM tool by identifying and eliminating duplicate or incomplete records.
• Build, maintain, and improve sales dashboards and reports using HubSpot, SQL, Power BI, Tableau, and Excel.
• Analyze sales trends, pipeline velocity, and customer behavior to provide actionable insights.
• Develop presentations using PowerPoint to communicate key findings and recommendations to leadership.

Cross-Functional Collaboration

• Work closely with Business Development, Product, Market Operations, and Delivery Service Partner Operations teams to ensure their reporting needs are captured in HubSpot and other Sales Operational needs are met.
• Support lead generation, segmentation, and attribution analysis to optimize demand generation efforts.
• Assist in onboarding new sales team members by providing data insights and tool training.

QUALIFICATIONS:

• Bachelor s degree in Business, Analytics, Finance, or a related field.
• 1 3 years of experience in Sales Operations, Revenue Operations, or Business Analytics
• Proficiency in SQL, Excel (PivotTables, VLOOKUP, INDEX/MATCH), PowerPoint, and Power BI/Tableau
• Strong analytical and critical thinking skills with a structured problem-solving approach
• Detail-oriented, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• Excellent communication and presentation skills, with the ability to translate data into insights for leadership
• Experience working with HubSpot (or similar CRM platforms like Salesforce) for sales process optimization is preferred but not required

PREFERRED QUALIFICATIONS:

• Experience working in a high-growth sales organization.
• Knowledge of sales compensation modeling and quota setting.
• Familiarity with automation tools and process optimization techniques in a sales environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Title: Business Analyst Sales Operations

JOB SUMMARY:
We are seeking an Analyst to play a key role in optimizing sales processes, improving data integrity, and supporting revenue growth initiatives. Acting as a utility player, this individual will leverage SQL, Microsoft Office, Power BI/Tableau, and HubSpot to analyze sales performance, streamline workflows, and enhance decision-making.

This role requires strong analytical skills, structured and critical thinking, attention to detail, and the ability to work cross-functionally with Business Development, Product, Market Operations, Delivery Service Partner Operations teams. The ideal candidate is self-motivated, detail-oriented, and capable of translating complex data into actionable insights that drive efficiency and revenue growth.

KEY DUTIES AND RESPONSIBILITIES:

Sales Operations & Process Optimization

• Manage and optimize sales tools, including CRM (HubSpot) and reporting platforms, ensuring data accuracy and usability.
• Support sales forecasting, pipeline management and analysis, and performance tracking to drive data-informed decision-making.
• Collaborate with sales representatives to help them build pitch decks for prospective enterprise customers
• Identify inefficiencies in the sales funnel and recommend process improvements to increase conversion rates.
• Assist in defining and enforcing sales processes, SOPs, and governance frameworks.
• Collaborate with sales leadership to develop incentive models and variable compensation compensation analysis and work cross-functionally to develop related reports.

Data & Reporting

• Ensure data accuracy and integritywithin HubSpot CRM tool by identifying and eliminating duplicate or incomplete records.
• Build, maintain, and improve sales dashboards and reports using HubSpot, SQL, Power BI, Tableau, and Excel.
• Analyze sales trends, pipeline velocity, and customer behavior to provide actionable insights.
• Develop presentations using PowerPoint to communicate key findings and recommendations to leadership.

Cross-Functional Collaboration

• Work closely with Business Development, Product, Market Operations, and Delivery Service Partner Operations teams to ensure their reporting needs are captured in HubSpot and other Sales Operational needs are met.
• Support lead generation, segmentation, and attribution analysis to optimize demand generation efforts.
• Assist in onboarding new sales team members by providing data insights and tool training.

QUALIFICATIONS:

• Bachelor s degree in Business, Analytics, Finance, or a related field.
• 1 3 years of experience in Sales Operations, Revenue Operations, or Business Analytics
• Proficiency in SQL, Excel (PivotTables, VLOOKUP, INDEX/MATCH), PowerPoint, and Power BI/Tableau
• Strong analytical and critical thinking skills with a structured problem-solving approach
• Detail-oriented, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• Excellent communication and presentation skills, with the ability to translate data into insights for leadership
• Experience working with HubSpot (or similar CRM platforms like Salesforce) for sales process optimization is preferred but not required

PREFERRED QUALIFICATIONS:

• Experience working in a high-growth sales organization.
• Knowledge of sales compensation modeling and quota setting.
• Familiarity with automation tools and process optimization techniques in a sales environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.