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Program Manager, Quantitative Research Operations

Salary undisclosed

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Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Program Manager, Quantitative Research Operations.

Job Description:

Job Title: Program Manager, Quantitative Research Operations

Job Location: Remote

Responsibilities:

Duties
Manage the internal survey program, overseeing day-to-day operations of the survey review and approval process and maintain overall survey health
Translate and communicate quant research needs to internal tooling teams to unlock needed survey functionality
Identify and drive opportunities to innovate and build efficiency, which ultimately empower quant UXR to deliver impact across the company
Develop and manage a streamlined survey review process
Build and maintain documentation and trainings on survey tooling and quant-specific processes
Interface with internal Survey Platform Team to submit tooling feature requests and ensure proper prioritization on development roadmaps
Work with Quant leads and Legal to establish appropriate survey policies; partner with survey approvers to ensure enforcement
Identify process gaps throughout the design and research process and suggest tools or improved processes to drive efficiencies
Identify best practices and knowledge gaps and partner with internal and external partners to create ongoing training materials
Look for opportunities to further innovate on our survey practice to improve survey data and/or increase researcher efficiency

Qualifications:

Skills

A well-organized self-starter with a keen eye for detail and the ability to ramp up quickly
An owner, proposing ideas for improving efficiency with documentation, processes, and tools
Strong communication and relationship skills to work effectively across teams and build relationships with internal and external partners
Strong understanding of Privacy policies that impact how we process data for research
Ability to prioritize multiple projects with different stakeholders, as well as the ability to work independently
Experience communicating technical information to non-technical audiences
Experience translating research/product needs into technical tooling requests
Experience creating documentation and trainings for technical processes
Proven track record of building and rolling out high-quality programs to growing research teams
Experience with survey methodology (e.g., survey design, sampling, etc.)
4+ years of experience in UX or market research operations, with an understanding of quant research processes within a large organization
[Nice to have] Experience working with tools like Qualtrics, Sawtooth, Prolific
Skills:

Required

  • PROJECT MANAGEMENT
  • RESEARCH STRATEGY

Additional

    Languages:
    English( Speak, Read, Write )

    About Maxonic:

    Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

    Interested in Applying?

    Please apply with your most current resume. Feel free to contact Mehnaz Dudekula ( / ) for more details.

    Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
    Report this job

    Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Program Manager, Quantitative Research Operations.

    Job Description:

    Job Title: Program Manager, Quantitative Research Operations

    Job Location: Remote

    Responsibilities:

    Duties
    Manage the internal survey program, overseeing day-to-day operations of the survey review and approval process and maintain overall survey health
    Translate and communicate quant research needs to internal tooling teams to unlock needed survey functionality
    Identify and drive opportunities to innovate and build efficiency, which ultimately empower quant UXR to deliver impact across the company
    Develop and manage a streamlined survey review process
    Build and maintain documentation and trainings on survey tooling and quant-specific processes
    Interface with internal Survey Platform Team to submit tooling feature requests and ensure proper prioritization on development roadmaps
    Work with Quant leads and Legal to establish appropriate survey policies; partner with survey approvers to ensure enforcement
    Identify process gaps throughout the design and research process and suggest tools or improved processes to drive efficiencies
    Identify best practices and knowledge gaps and partner with internal and external partners to create ongoing training materials
    Look for opportunities to further innovate on our survey practice to improve survey data and/or increase researcher efficiency

    Qualifications:

    Skills

    A well-organized self-starter with a keen eye for detail and the ability to ramp up quickly
    An owner, proposing ideas for improving efficiency with documentation, processes, and tools
    Strong communication and relationship skills to work effectively across teams and build relationships with internal and external partners
    Strong understanding of Privacy policies that impact how we process data for research
    Ability to prioritize multiple projects with different stakeholders, as well as the ability to work independently
    Experience communicating technical information to non-technical audiences
    Experience translating research/product needs into technical tooling requests
    Experience creating documentation and trainings for technical processes
    Proven track record of building and rolling out high-quality programs to growing research teams
    Experience with survey methodology (e.g., survey design, sampling, etc.)
    4+ years of experience in UX or market research operations, with an understanding of quant research processes within a large organization
    [Nice to have] Experience working with tools like Qualtrics, Sawtooth, Prolific
    Skills:

    Required

    • PROJECT MANAGEMENT
    • RESEARCH STRATEGY

    Additional

      Languages:
      English( Speak, Read, Write )

      About Maxonic:

      Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

      Interested in Applying?

      Please apply with your most current resume. Feel free to contact Mehnaz Dudekula ( / ) for more details.

      Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
      Report this job