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Technical Writer

Salary undisclosed

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Job Summary

  • The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.
  • This is 6+ Months contract to hire job position and could be based out out of Boston, MA or Jersey City, NJ.
  • Key Skills: Software development role, legacy financial institutions technology and API Integration architecture, Technical Writer, with a focus on API and ABI Documentation, Blockchain and Web3 technologies.

Key Responsibilities

  • Provide expertise and guidance and best practices on product documentation set up for commercial purposes
  • Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
  • Work with UX team to optimize the setup of documentation on Resource Hub
  • Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
  • Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for Ledger Scan, CMP and Factory to include the following (not limited):
    • Product architecture diagram.
    • User Guide.
    • Production functional features.
    • APIs and End Points (where applicable).
    • ABIs and Scripts (where applicable).
    • Workflow Diagrams.
    • Infrastructure Requirements.
    • Deployment Diagrams.
    • Assist with content generation and production of documents as necessary.
    • Assist in creating content strategies and documentation plans to support product development.
    • Collaborate with cross-functional teams to understand end-user needs and incorporate feedback.
Skills And Experience Required

  • 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
  • 2+ years of experience in a software development role
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts
  • Proficiency with various authoring, CMS, and task management tools
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io, Miro or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Must Have

  • 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
  • 2+ years of experience in a software development role.
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts.
  • Proficiency with various authoring, CMS, and task management tools.
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io , Miro or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions
Job Summary

  • The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.
  • This is 6+ Months contract to hire job position and could be based out out of Boston, MA or Jersey City, NJ.
  • Key Skills: Software development role, legacy financial institutions technology and API Integration architecture, Technical Writer, with a focus on API and ABI Documentation, Blockchain and Web3 technologies.

Key Responsibilities

  • Provide expertise and guidance and best practices on product documentation set up for commercial purposes
  • Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
  • Work with UX team to optimize the setup of documentation on Resource Hub
  • Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
  • Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for Ledger Scan, CMP and Factory to include the following (not limited):
    • Product architecture diagram.
    • User Guide.
    • Production functional features.
    • APIs and End Points (where applicable).
    • ABIs and Scripts (where applicable).
    • Workflow Diagrams.
    • Infrastructure Requirements.
    • Deployment Diagrams.
    • Assist with content generation and production of documents as necessary.
    • Assist in creating content strategies and documentation plans to support product development.
    • Collaborate with cross-functional teams to understand end-user needs and incorporate feedback.
Skills And Experience Required

  • 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
  • 2+ years of experience in a software development role
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts
  • Proficiency with various authoring, CMS, and task management tools
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io, Miro or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Must Have

  • 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
  • 2+ years of experience in a software development role.
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts.
  • Proficiency with various authoring, CMS, and task management tools.
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io , Miro or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions