Service Information Developer - Diagnostics
Salary undisclosed
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Job Description
SUMMARY:
The Electrical Service Information Developer (ESID) is responsible for developing Service Information for diagnosing body/chassis control systems that improve the serviceability of GM vehicles, and to support warranty cost avoidance business cases. In addition, this person will identify, develop, and release service information in accordance with product development milestones. Develop and validate service information procedures and related technical content.
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report onsite at the GM Global Technical Center - Cole Engineering Center Podium, at least three times per week or other frequency dictated by the business.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
Additional Job Description
Your Skills & Abilities (Required Qualifications):
What Will Give You A Competitive Edge (Preferred Qualifications):
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington
#LI-EL1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
SUMMARY:
The Electrical Service Information Developer (ESID) is responsible for developing Service Information for diagnosing body/chassis control systems that improve the serviceability of GM vehicles, and to support warranty cost avoidance business cases. In addition, this person will identify, develop, and release service information in accordance with product development milestones. Develop and validate service information procedures and related technical content.
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report onsite at the GM Global Technical Center - Cole Engineering Center Podium, at least three times per week or other frequency dictated by the business.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
- LEVEL EXPECTATIONS:
Intermediate level professional, requiring independent judgment and decision-making on significant matters as well as experience and or specialized training typically obtained through a specialized course of academic instruction.
- EXPERTISE
Demonstrates very good understanding of the processes and procedures relevant to own work area with the ability to exercise decision-making skills sufficient to identify and propose solutions to leadership. Understands different areas of their function and how the operations of their area relate to others.
Identifies and corrects non-routine problems in existing systems and processes through independent judgment. Independently identifies and applies appropriate company policies and procedures to resolve a variety of issues. Works under general supervision with limited guidance and direction. Determines an appropriate course of action within broad guidelines and can handle nearly every standard or typical request independently.
- COMPLEXITY
Exercises judgement within defined procedures and practices to determine appropriate action.
Applies learned techniques to drive the solution to a problem, which typically will involve coordinating and integrating efforts of a diverse team of colleagues. Engages in daily interactions with subordinates and/or peers from other functional groups. These interactions typically involve the exchange or presentation of information. Required to collaborate with team members 1-2 levels above. Adapts communication style to reach agreement in own area in situations of moderate complexity, demonstrates flexibility and ability to compromise.
- SCOPE AND IMPACT
Handles a range of moderate scope problems that are frequently routine but may vary, requiring analysis of various factors. Follows through on difficult situations and is expected to see through resolution. Proposes new initiatives and delivers solutions, driving cross team efforts. Recommends opportunities for process improvement to leadership & proactively anticipates needs within own area.
Employee's impact is typically within their immediate work area and occasionally across their function.- Develop service information for diagnosing body/chassis control systems following Global Service Information Preparation Standards (GSIPS).
- Review electrical schematics and other engineering data related to area of responsibility for technical accuracy.
- Validate service information on vehicle.
- Perform open and short testing on related circuitry to include the running and setting of DTCs (Diagnostic Trouble Codes) and document results.
- Use of vehicle instrumentation including breakout boxes.
- Use of Diagnostic Scan Tool.
- Comprehend engineering specifications related to diagnostic algorithms and calibrations.
- Interface and collaborate cross functionally with several different organizations to gather necessary information for developing diagnostic procedures.
- Support DTC discrepancy and link error reports for body/chassis deliverables.
- Investigate and resolve service information feedback.
- Undertake special projects as needed to enhance organization processes.
- Support TAC and Technical Training as needed.
- Vehicle Systems Engineers (VSE, Hardware or Software) are the business partner of the Electrical Systems Management Team (SMT) to the Vehicle Program Team that deploys component/system solutions, manages imperatives, and ensures integration compatibility to the vehicle mission profile. The VSE ensures the SMT meets the readiness deliverables through the Global Vehicle Development Process from Architecture Framing Initiation (AFI) through Start of Regular Production (SORP).
Additional Job Description
Your Skills & Abilities (Required Qualifications):
- Bachelor's degree in engineering, Automotive Technology, or equivalent experience.
- Strong automotive electrical systems knowledge.
- Ability to adapt to change, deal with ambiguity, and a forward-thinking environment.
- Excellent teamwork, organization, and communication skills.
- Ability to work optimally cross-functionally and cross-culturally.
- Proficient with Microsoft Office.
What Will Give You A Competitive Edge (Preferred Qualifications):
- Hands-on experience in automotive diagnosis and repair.
- Technical authoring experience.
- Design for Six Sigma (DFSS) Certification or Operational Excellence.
- Proficiency in PowerBI.
- ASEP education/OEM dealership experience.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington
- Compensation: The expected base compensation for this role is : $87,000 - $134,300 . Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays.
#LI-EL1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Job Description
SUMMARY:
The Electrical Service Information Developer (ESID) is responsible for developing Service Information for diagnosing body/chassis control systems that improve the serviceability of GM vehicles, and to support warranty cost avoidance business cases. In addition, this person will identify, develop, and release service information in accordance with product development milestones. Develop and validate service information procedures and related technical content.
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report onsite at the GM Global Technical Center - Cole Engineering Center Podium, at least three times per week or other frequency dictated by the business.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
Additional Job Description
Your Skills & Abilities (Required Qualifications):
What Will Give You A Competitive Edge (Preferred Qualifications):
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington
#LI-EL1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
SUMMARY:
The Electrical Service Information Developer (ESID) is responsible for developing Service Information for diagnosing body/chassis control systems that improve the serviceability of GM vehicles, and to support warranty cost avoidance business cases. In addition, this person will identify, develop, and release service information in accordance with product development milestones. Develop and validate service information procedures and related technical content.
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report onsite at the GM Global Technical Center - Cole Engineering Center Podium, at least three times per week or other frequency dictated by the business.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
- LEVEL EXPECTATIONS:
Intermediate level professional, requiring independent judgment and decision-making on significant matters as well as experience and or specialized training typically obtained through a specialized course of academic instruction.
- EXPERTISE
Demonstrates very good understanding of the processes and procedures relevant to own work area with the ability to exercise decision-making skills sufficient to identify and propose solutions to leadership. Understands different areas of their function and how the operations of their area relate to others.
Identifies and corrects non-routine problems in existing systems and processes through independent judgment. Independently identifies and applies appropriate company policies and procedures to resolve a variety of issues. Works under general supervision with limited guidance and direction. Determines an appropriate course of action within broad guidelines and can handle nearly every standard or typical request independently.
- COMPLEXITY
Exercises judgement within defined procedures and practices to determine appropriate action.
Applies learned techniques to drive the solution to a problem, which typically will involve coordinating and integrating efforts of a diverse team of colleagues. Engages in daily interactions with subordinates and/or peers from other functional groups. These interactions typically involve the exchange or presentation of information. Required to collaborate with team members 1-2 levels above. Adapts communication style to reach agreement in own area in situations of moderate complexity, demonstrates flexibility and ability to compromise.
- SCOPE AND IMPACT
Handles a range of moderate scope problems that are frequently routine but may vary, requiring analysis of various factors. Follows through on difficult situations and is expected to see through resolution. Proposes new initiatives and delivers solutions, driving cross team efforts. Recommends opportunities for process improvement to leadership & proactively anticipates needs within own area.
Employee's impact is typically within their immediate work area and occasionally across their function.- Develop service information for diagnosing body/chassis control systems following Global Service Information Preparation Standards (GSIPS).
- Review electrical schematics and other engineering data related to area of responsibility for technical accuracy.
- Validate service information on vehicle.
- Perform open and short testing on related circuitry to include the running and setting of DTCs (Diagnostic Trouble Codes) and document results.
- Use of vehicle instrumentation including breakout boxes.
- Use of Diagnostic Scan Tool.
- Comprehend engineering specifications related to diagnostic algorithms and calibrations.
- Interface and collaborate cross functionally with several different organizations to gather necessary information for developing diagnostic procedures.
- Support DTC discrepancy and link error reports for body/chassis deliverables.
- Investigate and resolve service information feedback.
- Undertake special projects as needed to enhance organization processes.
- Support TAC and Technical Training as needed.
- Vehicle Systems Engineers (VSE, Hardware or Software) are the business partner of the Electrical Systems Management Team (SMT) to the Vehicle Program Team that deploys component/system solutions, manages imperatives, and ensures integration compatibility to the vehicle mission profile. The VSE ensures the SMT meets the readiness deliverables through the Global Vehicle Development Process from Architecture Framing Initiation (AFI) through Start of Regular Production (SORP).
Additional Job Description
Your Skills & Abilities (Required Qualifications):
- Bachelor's degree in engineering, Automotive Technology, or equivalent experience.
- Strong automotive electrical systems knowledge.
- Ability to adapt to change, deal with ambiguity, and a forward-thinking environment.
- Excellent teamwork, organization, and communication skills.
- Ability to work optimally cross-functionally and cross-culturally.
- Proficient with Microsoft Office.
What Will Give You A Competitive Edge (Preferred Qualifications):
- Hands-on experience in automotive diagnosis and repair.
- Technical authoring experience.
- Design for Six Sigma (DFSS) Certification or Operational Excellence.
- Proficiency in PowerBI.
- ASEP education/OEM dealership experience.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington
- Compensation: The expected base compensation for this role is : $87,000 - $134,300 . Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays.
#LI-EL1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job