Administrative Specialist
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Description
Administrative Specialist
Phoenix Regional Office
2075 W Pinnacle Peak Road
Phoenix, AZ 85027
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company’s mission and broaden our vision of what’s possible. We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Phoenix, AZ is seeking an Administrative Specialist to join the team!
Job Overview
As Administrative Specialist will provide exceptional customer service, based on departmental procedures. The individual selected will meet and strive to exceed service goals and foster a team approach for support of the internal and external customer.
Responsibilities
Our annual starting salary is between $34,663 - $45,062 based on your level of experience.
The 40-hour work week scheduled is Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.
Total Rewards
The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
rp
Administrative Specialist
Phoenix Regional Office
2075 W Pinnacle Peak Road
Phoenix, AZ 85027
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company’s mission and broaden our vision of what’s possible. We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Phoenix, AZ is seeking an Administrative Specialist to join the team!
Job Overview
As Administrative Specialist will provide exceptional customer service, based on departmental procedures. The individual selected will meet and strive to exceed service goals and foster a team approach for support of the internal and external customer.
Responsibilities
- Contact insureds regarding completed applications
- Enter receipt of applications into the database
- Return incomplete applications to the insureds
- Open, sort, date stamp and distribute incoming mail
- Collect and process outgoing mail
- Replenish funds in postage machine, troubleshoot for problems and contact service as needed
- Sort, date stamp and distribute faxes
- Sort and file permanent files and correspondence
- Process annual mileage forms, operator exclusion forms and public transit discounts
- Locate correspondence for our local office and other offices as requested
- Update party information regarding policies
- Shred documents and maintain receptacle
- Enter insured transfers onto spreadsheet for account manager review
- Process hold rate
- Replenish paper in printers, copiers and fax machines
- Maintain attendance at a level that, at a minimum, meets company expectations
- May be called upon to handle other duties as required.
- Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.
Our annual starting salary is between $34,663 - $45,062 based on your level of experience.
The 40-hour work week scheduled is Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.
Total Rewards
- Medical, dental, vision coverage, short- and long-term disability, and life insurance
- Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly
- Holidays - 14 paid holidays observed
- Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
- Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
- Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
- Generous leave programs, including paid parental bonding leave
- Student Loan Repayment and Tuition Reimbursement programs
- Generous fitness and wellness reimbursement
- Employee community involvement
- Strong relationships, lifelong friendships
- Opportunities for advancement in a successful and growing company
- High School Diploma or equivalent education
- Able to use a personal computer, mouse and keyboard with proficiency
- Excellent written/verbal communication skills and attention to detail
- Knowledge of Word, Outlook, and Excel
- Able to stoop, bend, reach, and lift 10 pounds or less
- Able to sift and sort up to 3,000 pieces of paper per day
- Effective active listening skills
- Able to deal with ambiguity and the ability to learn on the fly
- Ability to multi-task
- Strong organization and time management skills
- Required experience is strongly preferred
The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
rp
Description
Administrative Specialist
Phoenix Regional Office
2075 W Pinnacle Peak Road
Phoenix, AZ 85027
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company’s mission and broaden our vision of what’s possible. We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Phoenix, AZ is seeking an Administrative Specialist to join the team!
Job Overview
As Administrative Specialist will provide exceptional customer service, based on departmental procedures. The individual selected will meet and strive to exceed service goals and foster a team approach for support of the internal and external customer.
Responsibilities
Our annual starting salary is between $34,663 - $45,062 based on your level of experience.
The 40-hour work week scheduled is Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.
Total Rewards
The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
rp
Administrative Specialist
Phoenix Regional Office
2075 W Pinnacle Peak Road
Phoenix, AZ 85027
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company’s mission and broaden our vision of what’s possible. We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Phoenix, AZ is seeking an Administrative Specialist to join the team!
Job Overview
As Administrative Specialist will provide exceptional customer service, based on departmental procedures. The individual selected will meet and strive to exceed service goals and foster a team approach for support of the internal and external customer.
Responsibilities
- Contact insureds regarding completed applications
- Enter receipt of applications into the database
- Return incomplete applications to the insureds
- Open, sort, date stamp and distribute incoming mail
- Collect and process outgoing mail
- Replenish funds in postage machine, troubleshoot for problems and contact service as needed
- Sort, date stamp and distribute faxes
- Sort and file permanent files and correspondence
- Process annual mileage forms, operator exclusion forms and public transit discounts
- Locate correspondence for our local office and other offices as requested
- Update party information regarding policies
- Shred documents and maintain receptacle
- Enter insured transfers onto spreadsheet for account manager review
- Process hold rate
- Replenish paper in printers, copiers and fax machines
- Maintain attendance at a level that, at a minimum, meets company expectations
- May be called upon to handle other duties as required.
- Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.
Our annual starting salary is between $34,663 - $45,062 based on your level of experience.
The 40-hour work week scheduled is Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.
Total Rewards
- Medical, dental, vision coverage, short- and long-term disability, and life insurance
- Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly
- Holidays - 14 paid holidays observed
- Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
- Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
- Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
- Generous leave programs, including paid parental bonding leave
- Student Loan Repayment and Tuition Reimbursement programs
- Generous fitness and wellness reimbursement
- Employee community involvement
- Strong relationships, lifelong friendships
- Opportunities for advancement in a successful and growing company
- High School Diploma or equivalent education
- Able to use a personal computer, mouse and keyboard with proficiency
- Excellent written/verbal communication skills and attention to detail
- Knowledge of Word, Outlook, and Excel
- Able to stoop, bend, reach, and lift 10 pounds or less
- Able to sift and sort up to 3,000 pieces of paper per day
- Effective active listening skills
- Able to deal with ambiguity and the ability to learn on the fly
- Ability to multi-task
- Strong organization and time management skills
- Required experience is strongly preferred
The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
rp