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Sr. ServiceNow HRSD Developer

  • Full Time, onsite
  • OnwardPath Technology Solutions LLC
  • Remote, United States of America
Salary undisclosed

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Sr. ServiceNow HRSD Developer

Location: Remote

Duration: 6-12 Months

Key responsibilities

  • Ensure project deployment as per conceptual design documentation and architecture
  • Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria
  • Primary resource responsible for development of enhancements & fixes, and ongoing support of ServiceNow HRSD
  • Design, develop and implement service portal related enhancements/fixes with the ServiceNow HRSD module
  • Develop integrations on ServiceNow platform to various modules ITSM, HRSD, Custom Apps, Etc.,
  • Build and maintain Service Catalogues/ Record Producers inclusive of workflow and Orchestration
  • Create and maintain client scripts, business rules, UI Policies, widgets, service portal, jobs, etc. (JavaScript/HTML/CSS)
  • Troubleshoot and resolve any potential technical application issues.
  • Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.)
  • Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments
  • Proactive, responsive and focused on anticipating future requirements and/or issues
  • Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation.
  • Develop clear and concise technical/process documentation
  • Global Reports creation and administration with platform analytics or performance analytics features
  • Provide HRSD application training to business teams and help desks (train the trainer)

Knowledge / Experience / Competencies Required

Relevant Knowledge and Experience:

Excellent interpersonal and presentation skills

Fluent in spoken and written English

Strong knowledge and familiarity with HR processes

Overall, 10 to 12 years of SN experience

5+ years experience with ServiceNow HR Service Delivery

2 to 3 years as a ServiceNow Administrator

8+ year experience as a ServiceNow Developer inclusive of JavaScript

5+ year experience using web services in ServiceNow (REST and SOAP)

5+ year experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, IntegrationHub, Service Graph connectors)

Experience implementing and maintaining SLAs

Experience acting as an administrator for platform & all ITSM, ITOM, HRSD & Custom Apps modules

Experience acting as the primary regression testing resource for a ServiceNow upgrade.

Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution

Strong understanding of the HRSD and ITSM security models for creation and maintenance

Sound knowledge of industry standards and methodologies of Integrations

Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Oracle Taleo, Azure DevOps, Office 365, SharePoint, MS Teams

Ability to work with globally dispersed virtual teams across several disciplines

Experience with ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable.

Personal Qualities/Behaviours:

Strong work ethic

Detail oriented and able to solve problems with efficient troubleshooting

Self-driven and takes responsibility

Drive to work collaboratively

Uday Raj

Manager at Onwardpath


2701 Larsen Rd #BA142, Green Bay, WI 54303

Ph: +1 |

Certified WBE & MBE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Sr. ServiceNow HRSD Developer

Location: Remote

Duration: 6-12 Months

Key responsibilities

  • Ensure project deployment as per conceptual design documentation and architecture
  • Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria
  • Primary resource responsible for development of enhancements & fixes, and ongoing support of ServiceNow HRSD
  • Design, develop and implement service portal related enhancements/fixes with the ServiceNow HRSD module
  • Develop integrations on ServiceNow platform to various modules ITSM, HRSD, Custom Apps, Etc.,
  • Build and maintain Service Catalogues/ Record Producers inclusive of workflow and Orchestration
  • Create and maintain client scripts, business rules, UI Policies, widgets, service portal, jobs, etc. (JavaScript/HTML/CSS)
  • Troubleshoot and resolve any potential technical application issues.
  • Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.)
  • Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments
  • Proactive, responsive and focused on anticipating future requirements and/or issues
  • Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation.
  • Develop clear and concise technical/process documentation
  • Global Reports creation and administration with platform analytics or performance analytics features
  • Provide HRSD application training to business teams and help desks (train the trainer)

Knowledge / Experience / Competencies Required

Relevant Knowledge and Experience:

Excellent interpersonal and presentation skills

Fluent in spoken and written English

Strong knowledge and familiarity with HR processes

Overall, 10 to 12 years of SN experience

5+ years experience with ServiceNow HR Service Delivery

2 to 3 years as a ServiceNow Administrator

8+ year experience as a ServiceNow Developer inclusive of JavaScript

5+ year experience using web services in ServiceNow (REST and SOAP)

5+ year experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, IntegrationHub, Service Graph connectors)

Experience implementing and maintaining SLAs

Experience acting as an administrator for platform & all ITSM, ITOM, HRSD & Custom Apps modules

Experience acting as the primary regression testing resource for a ServiceNow upgrade.

Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution

Strong understanding of the HRSD and ITSM security models for creation and maintenance

Sound knowledge of industry standards and methodologies of Integrations

Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Oracle Taleo, Azure DevOps, Office 365, SharePoint, MS Teams

Ability to work with globally dispersed virtual teams across several disciplines

Experience with ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable.

Personal Qualities/Behaviours:

Strong work ethic

Detail oriented and able to solve problems with efficient troubleshooting

Self-driven and takes responsibility

Drive to work collaboratively

Uday Raj

Manager at Onwardpath


2701 Larsen Rd #BA142, Green Bay, WI 54303

Ph: +1 |

Certified WBE & MBE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job